Full Name
Joe Rau-Stathakos
Job Title
Systems Admin II
Company
Cision
Speaker bio
Joe is an experienced in IT Service Management (ITSM) professional with a focus on automating business processes to enhance service operations. He is skilled in working with multiple ITSM platforms, implementing the ITIL framework, ensuring audit compliance, and developing insightful dashboards. His commitment to leveraging KPIs and metrics to support data-driven decision-making ensures continuous improvement in IT service delivery.
Speaking At
