Prithwish is a Senior Product Manager at Atlassian, leading AI Ops feature development in Jira Service Management. With more than a decade of experience building enterprise-grade products across advertising, CRM, and IT operations, he has held product roles at Atlassian, Apple, and Microsoft.
At Team ’26, Prithwish will explain how AI can improve end-to-end service management and share best practices for designing an optimized alerts, incident, and change management workflow using the latest AI capabilities.