Himanshi Gaba is a Product Manager at Atlassian, based in Gurgaon, India. She leads the development of ChatOps capabilities within Jira Service Management, transforming how teams manage incidents and alerts. Himanshi’s work emphasizes integrating operational functionalities into popular tools like Slack, MS Teams, and Zoom, enabling seamless collaboration without the need to switch contexts.Before joining Atlassian, Himanshi has nearly four years of experience specialising in the development of digital applications for payment systems and operations portals within the hospitality industry. Her experience in these domains provides valuable insights into diverse industries and products, effectively shaping the foundation for her current role. Outside of her professional pursuits, Himanshi is deeply passionate about canine nutrition and automobiles and dedicates her time to social work initiatives.