Kevin Patterson
Senior Solutions Engineer, ITSM
Atlassian
Kevin Patterson is an ITSM Consultant with over 20 years experience helping organizations mature their Service Management Practices. As a member of the Jira Service Management group within the Solutions Engineering Team at Atlassian, Kevin helps organizations modernize and improve their Service Management capabilities by adopting ITIL V4 principles and practices within the Atlassian Jira Service Management platform.
Kevin’s Sessions
Hidden
kpatterson@atlassian.com
- GMT
Software development and IT teams in harmony
Jeremy Cooley,
Product Marketing Manager,
Atlassian
Jason D'Cruz,
Senior Product Manager,
Atlassian
Janine Lawrence,
UK Atlassian Practice Lead,
Devoteam UK
- GMT
Jira Service Management’s chart-topping hits
Vincent Wong,
Principal Product Manager, Jira Service Management,
Atlassian
Emily Dang,
Product Marketing Manager,
Atlassian
- GMT
ITSM Fireside Chat The Very Group
Robert Chatwani,
CMO,
Atlassian
Rob Crompton,
Head of Service Management,
The Very Group
- GMT
ITSM Fireside Chat Ossur
Robert Chatwani,
CMO,
Atlassian
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
In-person & digital
- GMT
Atlassian ITSM: Get in the groove
Joff Redfern,
Chief Product Officer,
Atlassian
Molly Bronstein,
Head of Product Marketing, Jira Service Management,
Atlassian
Shihab Hamid,
Head of Product Jira Service Management,
Atlassian
- GMT
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Camelia Bordencea,
Jira Administrator,
Edenred
Razvan Nechifor,
Jira Squad Leader,
Edenred
Cameron Deatsch,
Chief Revenue Officer,
Atlassian
Hannes Siebzehnrübl,
Chief Operating Officer, MultiCloud and Infrastructure,
Arvato Systems
- GMT
Rock-star tips to power up Jira Service Management
Ryan Counts,
Sr. Solution Engineer,
Atlassian
AJ Schmalenberger,
Head of Atlassian COE,
Cprime
- GMT
Give your help-seekers the ultimate VIP experience
Joe (Zhou) Sha,
Product,
Atlassian
Andew Homeyer,
Head of Engineering, Conversational Help,
Atlassian
Erin Collins,
Head of ITSM Practice,
Valiantys
- GMT
Jamming with Assets in Jira Service Management
Kevin Patterson,
Senior Solutions Engineer, ITSM,
Atlassian
Dorothea Linneweber,
Product Manager,
Atlassian
Andres Santamaria,
Atlassian Solution Engineer,
Eficode
- GMT
Beyond IT: Empower excellent service for all teams
Paul Buffington,
Principal Solution Business Strategist, ITSM,
Atlassian
Phill Fox,
Principal Customer Success Advocate,
Adaptavist
Richard Crampton,
Senior Solution Success Advocate,
Adaptavist
9:00 AM-10:00 AM GMT
Delivery
10:00 AM-11:00 AM GMT
Sales
Digital & on-demand
10:00 AM- GMT
Customers unplugged: Fireside chat
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
What Kevin is listening to
Music
Baby Shark