Paul Buffington
Principal Solution Business Strategist
Atlassian
With 15 years of ITSM consulting experience, Paul Buffington is passionate about helping customers embrace new ways of working. He leads the Americas ITSM solution engineering team at Atlassian focused on ITSM and DevOps innovations that help customers transform their service management practices. They’ve found that high-performing teams redefine the shape of modern ITSM by investing in strong team culture, embracing agile practices, and establishing a team structure that ships value fast.
Paul’s Sessions
Hidden
pbuffington@atlassian.com
- BST
Software development and IT teams in harmony
Jeremy Cooley,
Product Marketing Manager, ITSM,
Atlassian
Jason D Cruz,
Group Product Manager,
Atlassian
Jan Lawrence,
UK Atlassian Lead,
Devoteam UK Ltd
- BST
Rock-star tips to power up Jira Service Management
Ryan Counts,
Sr. Solution Engineer,
Atlassian
AJ Schmalenberger,
Head of Atlassian COE,
Cprime
- BST
Jamming with Assets in Jira Service Management Time 2 SCANNING
Kevin Patterson,
Senior Solutions Engineer, ITSM,
Atlassian
Doro Linneweber,
Product Manager, Jira Service Management,
Atlassian
Andres Santamaria,
Atlassian Solution Engineer,
Eficode
- BST
Jira Service Management’s chart-topping hits
Vincent Wong,
Principal Product Manager, Jira Service Management,
Atlassian
Emily Dang,
Product Marketing Manager,
Atlassian
- BST
Jamming with Assets in Jira Service Management
Kevin Patterson,
Senior Solutions Engineer, ITSM,
Atlassian
Doro Linneweber,
Product Manager, Jira Service Management,
Atlassian
Andres Santamaria,
Atlassian Solution Engineer,
Eficode
- BST
ITSM Fireside Chat The Very Group
Robert Chatwani,
CMO,
Atlassian
Rob Crompton,
Head of Service Management,
The Very Group
- BST
ITSM Fireside Chat Ossur
Robert Chatwani,
CMO,
Atlassian
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
- BST
Beyond IT: Empower excellent service for all teams
Paul Buffington,
Principal Solution Business Strategist,
Atlassian
Phill Fox,
Principal Customer Success Advocate,
Adaptavist
Richard Crampton,
Principal Customer Success Advocate,
Adaptavist
In-person & digital
- BST
Atlassian ITSM: Get in the groove
Joff Redfern,
Chief Product Officer,
Atlassian
Molly Bronstein,
Head of Product Marketing, Jira Service Management,
Atlassian
Shihab Hamid,
Head of Product, Jira Service Management,
Atlassian
- BST
Customers unplugged: Fireside chat featuring - Edenred & Arvato Systems
Camelia Bordencea,
Jira Administrator,
Edenred
Razvan Nechifor,
Jira Squad Leader,
Edenred
Cameron Deatsch,
Chief Revenue Officer,
Atlassian
Johannes Siebzehnrübl,
COO,
Arvato
- BST
Give your help-seekers the ultimate VIP experience
Joe Sha,
Product manager, ITSM,
Atlassian
Andrew Homeyer,
Sr Engineering Manager,
Atlassian
Erin Collins,
Global Head of ITSM,
Valiantys
9:00 AM-7:00 PM BST
Partner Accelerate
9:00 AM-10:00 AM GMT
Delivery
10:00 AM-11:00 AM GMT
Sales
10:00 AM- GMT
Fireside chat on-demand digital feature
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
Digital & on-demand
10:00 AM- GMT
Customers unplugged: Fireside chat
Valgeir Sigurðsson,
Sr. Application Engineer,
Össur
Rob Crompton,
Head of Service Management,
The Very Group
9:00 AM-9:30 AM AEDT
ITSM Backstage Q&A
Edwin Wong,
Head of Product Management, IT Solutions,
Atlassian
10:14 AM-10:39 AM PST
ITSM Backstage Q&A
Ken Connally,
Head of Technical Product Marketing,
Atlassian
What Paul is listening to