Get in the groove 

Join our ITSM rock stars live in London on December 8 or digitally everywhere on December 13.
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Not your average ITSM event

Dive into the future of service management and take your teams to the top of the charts. The event setlist is packed with inspiring customer stories, in-depth product demos, and expert-led sessions to up-level your ITSM practices.

See what's to come

Find your team's Rhythm 

 Unlock legendary service management at our second-annual ITSM event

Get a front row seat to the future of ITSM

Empower development, IT, and business teams to deliver legendary service experiences through autonomy and alignment.

Meet 'n greet IT rock stars

Go behind the scenes with “unplugged” customer sessions and learn tips for success while scaling your digital transformation practices.

Maximize fan-favorite tools

Stage dive into Jira Service Management and other powerful tools for success.

Up-level your skills with expert-led sessions

Join networking sessions and peer-to-peer discussions on ITSM practices facilitated by Atlassian experts.

FEATURING SPECIAL GUEST
Multi-platinum global music artist and producer.

Join us for a special conversation and experience with multi-platinum global music artist and producer will.i.am on music, technology, and getting in the groove.

Headliner keynotes​​​​​​

Atlassian ITSM: Get in the groove

Joff Redfern, Chief Product Officer, Atlassian
Molly Bronstein, Head of Product Marketing, Jira Service Management, Atlassian
Shihab Hamid, Head of Product, Atlassian

Jira Service Management’s chart-topping hits

Vincent Wong, Principal Product Manager, Atlassian
Emily Dang, Product Marketing Manager, Atlassian