Name
Episode 2: Deep Dive into Incident Management
Description

We recently launched Jira Service Management, the next generation of Jira Service Desk, a deeper ITSM solution that helps teams keep the services they own high performing and always-on.

We’ve taken the DNA from two of our most successful products, Jira Service Desk and Opsgenie, and combined them into one end-to-end incident management solution.

In this 20-minute webinar, you’ll learn how Jira Service Management helps you:

  • Never miss a critical alert: On-call schedules and routing rules ensure the right team member is notified every time.

  • Swarm major incidents: Notify service owners of issues, launch incident war rooms, and connect with dev and IT teams to begin working towards a resolution.

  • Keep Dev and Ops in the loop: Link Jira Software issues, create Slack channels for each incident and investigate deployment-related incidents via Bitbucket.

Join this webinar to learn how to get started with the new Opsgenie capabilities in Jira Service Management. Plus, live Q&A with our in-house experts!

Can’t make it? Make sure to register anyway, and we’ll send you a recording once the webinar has aired. Don’t miss it!