Name
Episode 3: Jira Service Management: Deep Dive into Change Management
Description

With the launch of Jira Service Management, the next generation of Jira Service Desk, we’re focused on making it easier to understand & process change requests using workflows designed for how Dev and IT teams work.

We’ve focused on automating manual tasks that save developers time and streamlined the change request process.

In this 20-minute webinar, you’ll learn how to:

  • Set up our out-of-the-box workflows for Standard, Normal and Emergency changes

  • Integrate with Bitbucket and other CI/CD tools for end-to-end deployment tracking

  • Leverage smarter automation that simplifies the process of generating a change record, adds deployment details automatically, set the risk based on the tier of service, and more

  • Gate deployments based on the type of change record and set group approvals

  • Look to our service registry for context into changes and their potential impact

Join this webinar to learn how to get started with the new change management capabilities in Jira Service Management. Plus, live Q&A with our in-house experts!

Can’t make it? Make sure to register anyway, and we’ll send you a recording once the webinar has aired. Don’t miss it!