Melanie Heighway is senior product localization manager at Atlassian and manages localization and internationalization of Atlassian’s range of products, including Jira, Confluence and Trello. Melanie is passionate about providing great international customer experience and breaking down barriers between languages and cultures. Melanie has worked in the language technology industry for 15 years and has managed a diverse range of language programs, from mobile app localization and data collections for speech recognition and machine translation tuning purposes to mobilization and management of face-to-face speech and sign language interpreters and medical device document localization.