Full Name
Akshay Anand
Job Title
Product Ambassador, ITSM
Company
Axelos Global Best Practice
Speaker bio
Akshay Anand is a Product Ambassador at AXELOS®, working on the development of new guidance and research within the IT Service Management (ITSM) portfolio. He previously advised Fortune 100 clients on how to improve their ITSM capabilities, implemented toolsets such as Remedy and ServiceNow, and headed up global ITSM activities at Macmillan Publishing.
More recently, Akshay has focused on bringing together Agile development teams and ITSM professionals to address challenges posed by emerging technologies and market shifts. Akshay is one of the Lead Architects of the upcoming ITIL Update.
He has worked in many countries around the world, including India, USA, and UK. He infrequently tweets as @bloreboy, about ITSM, comics, and heavy metal.
More recently, Akshay has focused on bringing together Agile development teams and ITSM professionals to address challenges posed by emerging technologies and market shifts. Akshay is one of the Lead Architects of the upcoming ITIL Update.
He has worked in many countries around the world, including India, USA, and UK. He infrequently tweets as @bloreboy, about ITSM, comics, and heavy metal.