Super session

Spotlight: End bad service management now

A year ago, we put a spotlight on Bad Service Management (BSM), an affliction that has plagued enterprises for years.

The best-known cure for BSM? Replace legacy ITSM with Jira Service Management and bring dev, IT and business teams together to deliver exceptional service at high velocity.

See how our recent advancements in AI, incident management, asset management and more can help you stop BSM in its tracks. Hear how industry disruptors like iFood, Brooks Running, Ovo, and 24 Hour Fitness embrace technology to deliver outstanding service fast.

Key takeaways: 

  1. Learn how we are reimagining the future of service management with innovations in AI.
  2. See how our advancements in incident management and asset management will help you transform service delivery.
  3. Hear how your peers are transforming their organizations to deliver exceptional service experiences.
High velocity service management
Products & solutions
Jira Service Management, Opsgenie
Intended Audience
Learning Level
Deployment Method