How iFood tracks and resolves major incidents faster

Dive into iFood’s solution for a unified incident management experience. Plus: get a glimpse at what’s coming next for incident management in Jira Service Management.

Key takeaways:

  • Discover how iFood, a global leader in food delivery, uses Jira Service Management to keep their services running smoothly.
  • See how Atlassian brings Dev and IT Ops teams together on the same platform to respond to, investigate, resolve, and learn from every major incident.
  • Learn how Atlassian Cloud Enterprise supports companies with complex scaling, security, and governance needs while helping reduce licensing costs.
High velocity service management
Products & solutions
Jira Service Management, Opsgenie
Intended Audience
Technical User, VP/Director
Learning Level
Intermediate, Advanced
Deployment Method