Frequently asked questions
Jump to
General
What is Team ’25?
What is Team ’25?
Level up your skills and teamwork at our biggest event of the year, Team '25. Experience innovation, collaboration, and ship like never before. Witness the remarkable accomplishments teams can attain through the Atlassian platform, alongside significant progress in AI and human collaboration. Engage with our thrilling product roadmap, explore fresh concepts for enhancing work methodologies, and connect with your peers and Atlassian experts. |
Where & when will Team ’25 take place?
Where & when will Team ’25 take place?
Team ’25 will take place April 8 - April 10, 2025. We have moved from Las Vegas to the Anaheim Convention Center & Resort in Anaheim, CA.
Will there be gender-neutral bathrooms? Will there be a parents' room?
Will there be gender-neutral bathrooms? Will there be a parents' room?
Gender neutral bathrooms and a parents' room will be available at Team '25
What do I wear?
What do I wear?
Business casual is appropriate for all conference and evening events. Kudos for wearing your favorite Atlassian t-shirt or hoodie!
I have food allergies / intolerances. How can I request for special food options?
I have food allergies / intolerances. How can I request for special food options?
During the event, we’ll offer meals with dairy-free, gluten-free, vegan, and vegetarian options. Food items will be labeled with the appropriate dietary information. If you have a severe allergy that you would like our team to be aware of please contact team@atlassianevents.com.
Registration
Can I register a group under one registration?
Can I register a group under one registration?
Yes! Starting December 3, you can register as a team and take advantage of the deepest discount available. Save up to $1,000 with group registration!
What methods of payment do you accept?
What methods of payment do you accept?
Attendees can pay registration fees using Visa, Mastercard, or American Express.
How do I request a visa support letter?
How do I request a visa support letter?
During registration, you'll be presented with the option to request a visa letter. Be sure to select yes and answer the required follow-up questions.
What is Atlassian’s discount and refund policy?
What is Atlassian’s discount and refund policy?
All promotional and discounted rates are offered at the discretion of Atlassian and no registration discounts can be combined. Once an attendee is registered, no refunds for newly issued discounts or promotional rates will be accepted.
Promotional rates are voided if a registered attendee cancels and attempts to register at a lowered rate. Cancellations must be submitted via email to team@atlassianevents.com. Refunds will not be granted after March 25, 2025 nor will they be given for no-shows.
If I can no longer attend can I transfer my registration to my colleague?
If I can no longer attend can I transfer my registration to my colleague?
Substitution of a registration of the same type and package is permitted prior to March 25, 2025. Substitutions requested within two weeks are subject to a $50 USD processing fee. Only one substitution is permitted per original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with the that substitution as well as updating any contact/demographic information. Please send substitution requests to team@atlassianevents.com.
Cancellation policy
Cancellation policy
In order to receive a refund, cancelations must be received in writing by March 25, 2025 and are subject to a $50 USD processing fee. Any cancelations received less after March 25, 2025 are not refundable. Cancelations must be submitted via email to team@atlassianevents.com
What happens if I lose my badge?
What happens if I lose my badge?
If you lose or misplace your badge onsite, you will be subject to a $75 USD processing and reprint fee. All badges are non- transferable.
Can I use a discount code with team pass bundle?
Can I use a discount code with team pass bundle?
Discount codes cannot be applied to team pass bundles. Discount codes may only be used on Individual passes.
Can I use a personal or private email to register?
Can I use a personal or private email to register?
Personal email address ( i.e. gmail, yahoo etc.) are not accepted. Business email address are required to register for Atlassian events. If you don't have a business email please email team@atlassianevents.com for assistance. |
Hotel
Are there special hotel rates?
Are there special hotel rates?
Atlassian has negotiated special discounted room rates with various hotels in the area for registered attendees. Reservations are made on a first come, first served basis and discounted rates are available until Thursday March 13, 2025 or once the block reaches capacity. Rates ($265-300) are set per night (single or double occupancy) and do not include nightly tax.
How do I book a hotel for Team ?
How do I book a hotel for Team ?
Make your hotel reservation now by logging in to your Dashboard and click on “Book your hotel”. You will be directed to a third party site to book discounted rate hotels. Reservations made outside the hotel booking site will not receive the Atlassian discounted rates.