How OVO Energy tackles developer support with an AI-powered assistant

Learn how OVO Energy significantly improved their developers' bandwidth and the flow of work by introducing an AI-powered chat assistant. Hear how their developers get the information they need and handle hundreds of tickets each month — without ever leaving Slack.

Key takeaways:

  • Hear OVO Energy’s Martin Brignall share how they use Atlassian’s AI capabilities to support developers' day-to-day work — and how it’s improved developer productivity and work satisfaction along the way
  • See how OVO Energy uses the virtual agent to respond to employee questions, raise requests, and offer customized experiences
  • Get practical, tried-and-tested tips for getting started with AI in your organization
High velocity service management
Products & solutions
Jira Service Management
Intended Audience
Power User, Technical User, VP/Director
Deployment Method