Atlassian tools often start in IT for project and workflow management—but their potential extends far beyond technical teams. Marketing, Finance, Operations, and many other teams can all benefit from the same principles of transparency, collaboration, and automation. In this session, MillerKnoll’s Atlassian Expert, Shelby Corbitt, will show an actionable plan on how to extend Jira Service Management into non-IT departments, creating a unified platform for work management across the organization without building a technical debt of workflow spread. Scaling can sometimes be as simple as building a workflow that has many use cases. 

Key takeaways:

• Understand why Jira Service Management isn’t just for IT—it’s for every team
• Hear MillerKnoll’s strategy for assisting non-technical teams in adoption
• Get tips for customizing workflows and spaces to fit diverse departmental needs while enabling all teams to work together