How do you unify 20+ independent IT units into a single, high-performing department? At the University of Wisconsin–Madison’s School of Medicine and Public Health (SMPH), the answer wasn’t just a new tool—it was a total transformation. Faced with a system-wide position cap and tight legacy deadlines, the SMPH team successfully migrated to Atlassian Cloud to centralize communication, slash redundant costs, and bridge siloed workflows.

Join us for a transparent look at their journey. We’ll dive into the real-world hurdles of public sector scaling, from misaligned expectations to technical talent gaps, and the strategic framework that turned these obstacles into a blueprint for success. Whether you’re battling budget constraints or complex reorganizations, you’ll walk away with a practical roadmap for delivering unified services at scale.

Key takeaways:

• How a standardized service framework drives long-term success.
• Practical ways to navigate a complex implementation under staffing, budget, and time constraints.
• Strategies for growing technical expertise in a small team while juggling multiple large-scale builds.