Darryl Lee has been a Jira Administrator since at 2008, which is long enough to know that if you have to do something more than 3-4 times manually, you might want to consider some kind of automation or script. He started in Unix System Administration, and worked for companies like Palm, Netflix and Coyote Creek Consulting before joining Roku. In his spare time he geeks out with hacks of varying degrees of usefulness, and plays Ultimate frisbee for fun and to stay in some kind of shape.