Sumit Shah is a Director of IT Tool Platforms at Signet Jewelers, recognized for driving innovation and operational efficiency through enterprise solutions like Atlassian, Dynatrace, PagerDuty, AutoSys, AWS/Azure, and GitHub. He excels at designing scalable platforms that enhance incident management, service delivery, and performance analytics. With a strategic mindset and collaborative approach, Sumit bridges the gap between technology and business objectives, empowering teams to achieve their goals. His leadership ensures seamless integration of tools that drive continuous improvement in IT operations. In his spare time, Sumit enjoys playing Billiards, Volleyball and listening to music.