Kristy is a seasoned Information Technology leader with over 20 years of hands-on experience. Recognized for her detail-oriented approach, she quickly adapts to new technologies and leverages her expertise to lead teams in successfully achieving business goals and deadlines. A strong advocate for professionalism, mentorship, and collaboration, Kristy excels at building productive relationships with both customers and IT teams to develop optimized solutions.
As a Corporate IT leader at Tyler Technologies, Kristy is leading the implementation of Jira Service Management (JSM) as part of the OneTyler initiative. Her team is responsible for managing the Atlassian platform, driving the migration of Jira and Confluence from Data Center to the Cloud, and establishing the Atlassian Center of Excellence at Tyler Technologies. This initiative is focused on enhancing scalability, streamlining service management, and improving collaboration across the organization. Additionally, Tyler Technologies is working to standardize processes to enable company-wide reporting and analytics, ensuring greater consistency and efficiency.