IS Senior Manager at L.L.Bean, leading the Enterprise Service & Productivity team. Responsible for enterprise service and productivity platforms, infrastructure project management, and service management capabilities.
I am an experienced leader of enterprise modernization and transformation initiatives, including Business Transformation and Service Management Modernization. I’m energized by improving how teams plan, collaborate, manage work, and deliver value through clear processes, strong service management practices, and well‑governed platforms.
I enjoy aligning service management with business outcomes and enabling teams through the right combination of tools, governance, and culture.