Akshay joined AXELOS in September 2016 with nearly 20 years global experience in designing and implementing ITSM and managing IT Services. He has implemented challenging IT Service Management projects and transformations in diverse industries such as pharmaceuticals, publishing, insurance and financial services.

At AXELOS, he acts as the Lead Architect for the ITIL Update Programme. He also manages the development and publication of guidance around DevOps and IT Service Management. Akshay
regularly represents AXELOS at industry conferences and events, speaking about the role of Service Management, ITIL and other best practices.