Hello Opsgenie Community 👋🏼 🙂 Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your t...
Hello, I'm trying to attach a report to an alert using a command similar to this one: `./opsgenie-lamp_v3.1.4 attachFile --id "alias123" --identifier alias --fileName report.html --apiKey 123 --fil...
After using this guide (https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-humio) to integrate with Humio, I'm noticing that the description of the alert, where I put a runbook link ...
Is there a way to not be able to close incidents through phone, where this would only be available through the website?
Hello! I'm trying to integrate stackdriver, opsgenie and statuspage, with several pages in statuspage. The flow works perfectly on one of the status pages, but not the other. An incident is ...
I am trying to integrate Nagios to Opsgenie , I cannot upgrade the version of Nagios (will not go into detail) , this means no chance to use the plugin due to incompatibilities, I am using the API .....
I've followed the articles on how to set this up and I have both the OG integration and the LM custom http delivery. On the LM side I can see the Opsgenie payload go out. On the OG side I can see i...
I am in the process of claiming all the accounts that were unmanaged in our domain to be managed. and I found that some accounts are no longer in use and I would like to deactivate them after claimin...
Hi, I have integrated Jira Software (soon we'll switch to Jira Service Management) to Opsgenie and all incidents are successfully flowing to Opsgenie as alerts. I have created 2 incident rules to au...
I may need to reach an employee after hours and when I select app->directory->employee->call it uses my phone number which may be blocked by do not disturb. I want ops genie to call or no...
Is there a way to run a report or query to see which users in Opsgenie have a cell phone number as well as the app set as notifications?
We have an external party managing our 1st line cases. We would like them to be able to see who is on call. Would they need an OG licence or is there an easier way?
I use free version of Atlassian cloud and JSM is enabled there for a POC and when I try to access ospgenie URL it says "Jira Service Management now offers the Opsgenie capabilities natively, so sepa...
Hello, In opsgenie when exporting csv for alerts, it generates columns "createdAt," CreatedAtDate," UpdatedAt," and "UpdatedAtDate" fields. However it will not list the information properly.&n...
Is there a native way to look at the integration directly for conditions? I want to provide multiple APIs so that users creating an alert manually specify what they are working with (e.g. Oracle vs. ...
Hello, We are trying to set up OpsGenie with JSM and I wanted to ask how we ensure that any alerts coming from JSM going into OpsGenie has the ticket number so ITSD-XXXX in this case. I...
So we're looking for a way to clean up our alerts. In the past we haven't really felt a need to delete the alerts as we don't actually work them from opsgenie. We would like to clean them up but the ...
Can we get a list of open alerts assigned for a team ? We are facing issues related to the acknowledged alerts missed due to no action on those, is there a way we can retrigger the alert if it is no...
Hey @John M could you clarify on the highlighted portion in below screenshot - will Ops genie be permanently shutoff by June'24? We also have a few more queries on the migration from Opsge...
please help me, I can't complete the payment. "The card is not allowed to be used in payment process. Please contact to Opsgenie Support."
Hello! I'm trying to setup SMS notifs on OpsGenie. I could verify my Austrian A1 number without issues, but my Movistar Argentina mobile throws an error, despite the line being valid: &...
Hello Everyone, how are you? I'm worker at brasilian company Lincros. Recently the Atlassian did a update in interface Analytics Opsgenie. I need to do the Download Number of Alerts Det...
Hi This is regarding Opsgenie accounts got suspended suddenly. If am trying to add again, again it's suspending. Could you please let me know how to resolve this issue.
Hi Everyone, I've noticed that with the recent update to the Reporting Menu, the option to download raw alert data on Alert Analytics seems to have disappeared. This feature was quite crucial for my...
I am trying to get the "Extra properties" using the Alert API. How should I construct the params to get all "Extra properties" associated with alert? I tried "isExtraPropertiesWithKey=true...
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