Thursday, April 7, 2022 PDT
Thursday, April 7, 2022 PDT
inĀ Venetian IĀ 
ITSM
Practice innovations for operations teams working in Jira Service Management

This session will cover how high-performing operations teams leverage Jira Service Management. Starting with a major incident, Paul Buffington will share how teams come together across touch points and their post-incident review process. He'll also cover how teams use risk assessment, automation, and integration of CI/CD pipelines to streamline change management practices.

22 - Session Type
Product or solution breakout
Primary Product
Jira Service Management
Solution
ITSM
Deployment Method
Both Self-Hosted and Cloud
22 - Session theme
ITSM
Session Length
32:56

Practice innovations for operations teams working in Jira Service Management

This session will cover how high-performing operations teams leverage Jira Service Management. Starting with a major incident, Paul Buffington will share how teams come together across touch points and their post-incident review process. He'll also cover how teams use risk assessment, automation, and integration of CI/CD pipelines to streamline change management practices.

Practice innovations for operations teams working in Jira Service Management sessions