Wednesday, April 6, 2022 PST
Wednesday, April 6, 2022 PST
in  
ITSM
Providing a seamless remote employee experience
Shyam Bhojwani Bhojwani, Solutions Engineering Manager, Peloton
Jensen Fleming, Senior Product Manager, Atlassian

Working remote during Covid made it harder to provide a seamless employee experience. Learn how Peloton uses Halp and Jira Service Management across more than 20 different teams - from IT to incident management - to support employees through a pandemic-related work transformation. This session will also highlight the benefits of Slack-based ticketing, and provide insight into why the team made the decision to migrate from server to cloud.

Secondary Session Type
Customer use case
Session audience team type (please select all that apply)
IT
Primary Atlassian product focus of the presentation
Jira Service Management
Solution focus
ITSM
Primary deployment method focus (please select all that apply)
Primarily Cloud
Session theme
ITSM
Session Length
14:43

Providing a seamless remote employee experience

Working remote during Covid made it harder to provide a seamless employee experience. Learn how Peloton uses Halp and Jira Service Management across more than 20 different teams - from IT to incident management - to support employees through a pandemic-related work transformation. This session will also highlight the benefits of Slack-based ticketing, and provide insight into why the team made the decision to migrate from server to cloud.

Providing a seamless remote employee experience sessions

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