Wednesday, April 6, 2022 PDT
Wednesday, April 6, 2022 PDT
in  
ITSM
Providing a seamless remote employee experience

Working remote during Covid made it harder to provide a seamless employee experience. Learn how Peloton uses Halp and Jira Service Management across more than 20 different teams - from IT to incident management - to support employees through a pandemic-related work transformation. This session will also highlight the benefits of Slack-based ticketing, and provide insight into why the team made the decision to migrate from server to cloud.

22 - Session Type
Customer use case
Team Type
IT
Primary Product
Jira Service Management
Solution
ITSM
Deployment Method
Primarily Cloud
22 - Session theme
ITSM
Duration
14:43

Providing a seamless remote employee experience

Working remote during Covid made it harder to provide a seamless employee experience. Learn how Peloton uses Halp and Jira Service Management across more than 20 different teams - from IT to incident management - to support employees through a pandemic-related work transformation. This session will also highlight the benefits of Slack-based ticketing, and provide insight into why the team made the decision to migrate from server to cloud.

Providing a seamless remote employee experience sessions