Thursday, April 7, 2022 PST
Thursday, April 7, 2022 PST
inĀ Venetian CĀ 
ITSM
How a federal credit union streamlined service management across teams

When MSU Federal Credit Union (MSUFCU) first implemented Atlassian tools, their goal was to get everything up and running quickly. As adoption of the tools grew over time though, MSUFCU realized their need for a more strategic approach to service management. Join this session to hear how Isos Technology helped the credit union organize Jira Software and Confluence, migrate to Cloud, and implement Jira Service Management. We'll share best practices for getting started, and dive into the ways Jira is helping the credit union's business and technical teams collaborate and deliver better service to users across its branches.

Session type
Product or solution breakout
Session audience team type (please select all that apply)
All teams
Primary Atlassian product focus of the presentation
Jira Software
Solution focus
ITSM
Primary deployment method focus (please select all that apply)
Both Self-Hosted and Cloud
Session theme
ITSM
Session Length
45:00

How a federal credit union streamlined service management across teams

When MSU Federal Credit Union (MSUFCU) first implemented Atlassian tools, their goal was to get everything up and running quickly. As adoption of the tools grew over time though, MSUFCU realized their need for a more strategic approach to service management. Join this session to hear how Isos Technology helped the credit union organize Jira Software and Confluence, migrate to Cloud, and implement Jira Service Management. We'll share best practices for getting started, and dive into the ways Jira is helping the credit union's business and technical teams collaborate and deliver better service to users across its branches.

How a federal credit union streamlined service management across teams sessions