Level up and learn

Gain confidence and new skills with hands-on training and live instruction alongside other attendees. Choose from over a dozen training sessions to add to your Team '22 experience.

When you sign up you'll:

  • Learn on site with an authorized Atlassian instructor, alongside a classroom of your peers

  • Practice what you learn with hands-on lab exercises

  • Retain access to the course materials for 30 days

Atlassian University

Get training for Jira, Confluence, Jira Service Management, and more. Designed to help you get the most out of your tools and grow your career, Atlassian University delivers opportunities to learn practical skills from our experts.

Courses available at Team '22

Atlassian Incident Management Essentials
April 5, 2022, 8:00 AM - 12:00 PM

Learn the concepts, stages, and best practices of the incident management process with a focus on setting up and using Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to resolution. Learn the importance of a postmortem with a focus on improving based on patterns and feeding back into the software development process.

During this course you’ll learn how Jira Service Management—including Opsgenie and Insight—can be used with these tools to resolve incidents:

  • Bitbucket
  • Statuspage
  • Zoom
  • Slack
  • Atlassian Team Playbook
Learn more
Atlassian Service Request Management Essentials
April 5, 2022, 8:00 AM - 12:00 PM

Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to create a self-service knowledge base, automate common tasks, and how best practices can improve your service request management process.

This course covers both IT and business use cases, incorporating enterprise service management practices. Learn how Jira Service Management, including Insight, is used for asset management, and how Confluence is used for knowledge management. You’ll also see how to create and interpret Jira Service Management reports to gain insights for improving your process.

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Bitbucket Pipelines Configuration
April 5, 2022, 8:00 AM - 12:00 PM

If you use a Git repository for version control, this hands-on course will take you to the next level by showing you how to implement a CI/CD solution with Bitbucket Pipelines. You’ll learn how to integrate testing and third party tools into your pipeline, and how to deploy your pipeline to AWS. In the course labs, you’ll automate the build and test process and see firsthand how you can release better software, more frequently.

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Insight Administration
April 5, 2022, 8:00 AM - 12:00 PM

Learn to configure and administer Insight to effectively manage your Enterprise assets (EAM) and IT assets (ITAM), and leverage its CMDB capabilities. You’ll explore Insight’s flexible custom fields and automation to customize Insight for your organization’s resources and processes. You’ll also learn to configure advanced integrations to synchronize Insight with data from external systems.

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Managing Jira Projects
April 5, 2022, 8:30 AM - 3:30 PM

This hands-on training course prepares you to manage and configure classic projects in Jira Software and partner effectively with Jira administrators. It covers all the tasks and best practices used in the creation, configuration, and maintenance of projects in Jira. It also covers topics that go beyond the scope of what project administrators can do. Learn how project administration is tied to Jira administration and the importance of maintaining the health of the system as a whole.

This certification bundle is meant to prepare you for the ACP-620 exam (for cloud customers). When you purchase this bundle, you will also receive a voucher for the certification exam.

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Jira Administration, Part 1
April 5, 2022, 8:30 AM - 4:30 PM

In this training course, you’ll get hands-on experience performing important Jira administrator tasks. Configure Jira, manage users, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator.

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Jira Essentials with Agile Mindset
April 5, 2022, 8:30 AM - 4:30 PM

This hands-on training course provides a solid foundation for developing an agile mindset. It introduces agile principles and methodologies, and uses Jira as a tool to practice agile-related concepts. This course is important because using agile processes and tools without understanding the “why” can lead to ineffective teams and processes.

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Planning with Advanced Roadmaps
April 5, 2022, 8:30 AM - 4:30 PM

This hands-on training in Advanced Roadmaps for Jira teaches roadmapping for the enterprise. Learn to create reliable plans for your teams' work in an ever-changing environment, maintaining one source of truth. You’ll learn how auto scheduler can be used to build plans in the Advanced Roadmaps sandbox, and then how to experiment with “what-if” scenarios—adjusting scope, resources, and time—to improve your long-term planning effectiveness. Get confident with your skills to forecast plans across multiple projects before committing them to your teams' Jira boards.

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Jira Align Program Essentials
April 5, 2022, 9:30 AM - 3:30 PM

Your organization has embraced agile and it is working well across your individual teams. Now you need to scale Agile to manage multiple products and teams. Your core team has been trained and you’ve selected your scaled agile framework, now you’re ready to bring the rest of your organization up to speed on Jira Align.

In this course, you’ll learn to use Jira Align at the program level and how to plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile at scale framework using Jira Align.

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Jira and Confluence Together
April 5, 2022, 9:30 AM - 3:30 PM

This hands-on training course helps you learn the basics of integrating both applications. Create Jira issues directly from Confluence. Link Jira issues to Confluence pages. Build reports across both platforms. Bring knowledge management and work management together to improve team efficiency and tracking.

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Atlassian DevOps Essentials
April 5, 2022, 9:30 AM - 4:30 PM

Get a foundation for Atlassian’s approach to DevOps with this hands-on course. Intended for the technical and non-technical alike, you will go beyond Jira alone to experience the DevOps workflow in Jira, Bitbucket, Jira Service Management, and other third-party tools. Experience how to integrate a Jira project with a code repository, view commits, branches, and pull requests in Jira, view release information in Jira, use Jira automation with DevOps triggers, and much more.

Note: This is not an "Introduction to DevOps" course. Foundational DevOps concepts will only be covered at a very high level.

 

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Confluence Administration
April 5, 2022, 9:30 AM - 4:30 PM

This course prepares you, the new Confluence administrator to configure and manage Confluence Cloud and partner effectively with an organization administrator.

You'll gain a solid introduction to configuring your site. You'll also learn how to users are invited. You’ll learn how to effectively administer spaces and manage content, including structuring content so it's easy to find and use, cleaning up and maintaining content, controlling access to content, configuring templates, and using blueprints. The course includes hands-on exercises to assist you in understanding Confluence administration. Best practices are included for each topic. The course is a suitable entry-point for Confluence administrators who plan to earn their Confluence Space Certification in the future.

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Insight Essentials
April 5, 2022, 9:30 AM - 4:30 PM

This hands-on course serves as an introduction to core Insight functionality. Learn how to use Insight to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities. In this course, you’ll get acquainted with the Insight UI and navigation. You’ll work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. You’ll learn to configure Insight automation and integrate with external systems to import data into Insight.

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Managing Jira Service Projects
April 5, 2022, 9:30 AM - 4:30 PM
This hands-on course is an introduction to creating a service desk for your customers and managing a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal. Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, using a linked knowledge base, adding participants, and automating your service project. The course includes a variety of business use cases to assist you in understanding how to manage a service project, and best practices are emphasized for each topic.
Learn more
Atlassian Incident Management Essentials
April 5, 2022, 1:30 PM - 5:30 PM

Learn the concepts, stages, and best practices of the incident management process with a focus on setting up and using Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to resolution. Learn the importance of a postmortem with a focus on improving based on patterns and feeding back into the software development process.

During this course you’ll learn how Jira Service Management—including Opsgenie and Insight—can be used with these tools to resolve incidents:

  • Bitbucket
  • Statuspage
  • Zoom
  • Slack
  • Atlassian Team Playbook
Learn more
Atlassian Service Request Management Essentials
April 5, 2022, 1:30 PM - 5:30 PM

Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to create a self-service knowledge base, automate common tasks, and how best practices can improve your service request management process.

This course covers both IT and business use cases, incorporating enterprise service management practices. Learn how Jira Service Management, including Insight, is used for asset management, and how Confluence is used for knowledge management. You’ll also see how to create and interpret Jira Service Management reports to gain insights for improving your process.

Learn more
Bitbucket Pipelines Configuration
April 5, 2022, 1:30 PM - 5:30 PM

If you use a Git repository for version control, this hands-on course will take you to the next level by showing you how to implement a CI/CD solution with Bitbucket Pipelines. You’ll learn how to integrate testing and third party tools into your pipeline, and how to deploy your pipeline to AWS. In the course labs, you’ll automate the build and test process and see firsthand how you can release better software, more frequently.

Learn more
Insight Administration
April 5, 2022, 1:30 PM - 5:30 PM

Learn to configure and administer Insight to effectively manage your Enterprise assets (EAM) and IT assets (ITAM), and leverage its CMDB capabilities. You’ll explore Insight’s flexible custom fields and automation to customize Insight for your organization’s resources and processes. You’ll also learn to configure advanced integrations to synchronize Insight with data from external systems.

Learn more

Time Zone: (UTC-08:00) Pacific Time (US & Canada)