Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).

The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.

Join us for an empowering conversation with two tech all-stars — Atlassian Board Member and Solv CEO, Heather Fernandez, and Atlassian President: Markets & Transformation, Anu Bharadwaj — as they share their own experiences in identifying role models and building a network of mentors and allies, seeding change within their own organizations, and eventually blazing their own trails to the top and inspiring the next generation of women leaders. Attendees will learn actionable takeaways in how they can play a role in not only laying the foundation for those identifying as women, but also building them up for years to come.

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Explore how teamwork accomplished what would otherwise be impossible alone. See how money can grow on trees, dreams become art, and more.

Review everything you need to know about attending Team '23. Have more questions? Let us know.

Gain confidence and new skills with hands-on training and live instruction alongside your peers. Choose from a variety of sessions.

Check out the top teams that made a difference over the past year and won our fourth annual Team Awards.

Plenty of headlines in 2023 have warned that the tech industry is in for rough days ahead. But challenging times create opportunities – and at Tempo, our solutions can deepen resilience with improved efficiency, cost optimization, visibility, and execution excellence. This session explores how to hone your priorities, plans, capacity, and costs, while skillfully managing operational processes. Come see how Tempo can help you maintain sustainable, smart operations and weather unpredictable times.

How can you organize projects in Jira transparently while communicating in Microsoft Teams? How can you make interdisciplinary teams happier? Atlassian and Microsoft have partnered to connect autonomous teams and to unite work and information across tools. This session will look at the basic out-of-the-box and advanced integrations for Jira and Microsoft Teams (Atlassian’s Microsoft Teams app, Atlassian Assist, Microsoft 365 for Jira app). Join in to learn how to work with Microsoft Teams chat and channel conversations together with Jira and how to enhance your individual processes.

Discover eazyBI for Jira – a leading Marketplace app for analyzing and visualizing data across teams. For over 10 years, eazyBI has continuously improved, offering both, easier report creation and advanced data analysis capabilities. Join eazyBI CEO Raimonds Simanovskis at the next Atlassian Team event to hear about the latest updates and future plans. Rest assured, eazyBI’s SOC 2 certification adds a layer of security and reliability.

In today’s digitally transformed world, a company’s technology is often synonymous with its value, blurring the lines between customer support and the teams that build and maintain digital products. The typical model where dev, ops, and support teams work in disparate systems is no longer enough. This talk will dive into what it means to be a “digital-first business.” You’ll learn about what’s next for customer support in Jira Service Management and how customers are using it today to deliver exceptional customer experiences.

In this session, we'll explore how Jira Service Management can be used to build new business-specific workflows and processes outside of IT, discuss how the concept of an “asset” is more than laptops, monitors, and keyboards, and discover how the right intake process can streamline everything.

Chaotic structures, no overview, and constantly changing requirements — recognize any of these issues in your company? Us, too. Learn how we solved them with the Atlassian Platform in the cloud.

An effective team planning session sets the tone for your team’s week. It ensures all functions of a team are aligned on the broader roadmap, overarching goals for the week, prioritized work, and who’s responsible for what. In this talk, we’ll dive into the key ingredients to a successful planning session, including how you can use Confluence whiteboards at all stages of planning. Christina will share real world examples and provide clear steps for how your team can implement the same process we use at Atlassian.

Building transparency in sharing business goals across the company, and managing execution to that vision, can be challenging; even more so when attempting to condense it into a single system to reduce toil. Join Vibhu Ramakrishnan, Business Systems Analyst at Google to find out how they leveraged Jira Software and its plugins to simplify complex problems and processes in Google Cloud.

In an increasingly distributed world of work, communication is pivotal for teams to collaborate — but it’s harder than ever to get right. The conversation in thought leadership generally skews toward communicating within a team; rarely do we talk about how to effectively communicate between teams. In this session, we’ll show you how to equip every teammate with the toolkit to communicate async with stakeholders at the right level of detail using tools like Atlas and Confluence.

Transitioning to the Cloud means that for users, well-known procedures will have to be adapted and new features, implemented. It’s not only the technology that changes; routines and procedures will change too. In this talk, we’ll share how we implemented one of Atlassian’s core values — open company — in our Cloud migration project to support a successful journey.

Onboarding is more than just Day 1 on the job and getting a new teammate online and up to speed. From reorgs to ramping up cross-functional teams, effective onboarding is the ongoing knowledge-sharing of processes, rituals, charters, and of course, team bonding — beyond the employee’s first day. Learn how to use Trello and Confluence to set up collaborative and fun frameworks that your teammates will continuously use throughout their role.

Unleash the potential of every team and create alignment on your company’s top priorities through OKRs. Let’s double down on inspirational, yet measurable, goals to drive clear focus areas and increased productivity. Enter Atlas from Atlassian to track your OKRs. Dive into the endless capabilities and see what’s possible across Atlassian’s suite of products — like how to use smart links to your best advantage.

Join us as we take you on a tour of Jira Service Management. We’ll show you several features that will help you deliver exceptional service experiences, rapidly resolve incidents, seamlessly deploy changes, and respond to requests at scale. You’ll discover how your dev, IT operations, and business teams can collaborate at high-velocity with Jira Service Management.

When the popular footwear company struggled to properly scale its Atlassian tools, it turned to Isos for help. Crocs now benefits from a streamlined request intake process, better team collaboration, more consistent user experiences, and standardization to support future growth. Learn how Isos used Jira Software and Jira Service Management to help the company achieve its goals.

Digital-first enterprises today are often forced to forego modern collaboration tools to meet their security/compliance commitments. Atlassian is delivering the best of both worlds by bringing enterprise-grade functionality to Cloud, giving our customers cutting-edge tools without sacrificing trust. In this session, we will show you how Atlassian safeguards your data, and we’ll demonstrate some of our largest trust initiatives and launches across our products.

Businesses worldwide across various industries are pursuing enterprise agility due to its proven value in delivering higher efficiencies and streamlined performance. But the journey isn’t always straightforward or simple. In this session, Atlassian and Cprime Agile experts will go over what every enterprise needs to know to navigate maturity levels and achieve enterprise agility. You’ll also learn how Jira Align works to meet you at your existing Agile maturity and provides your organization with the data and transparency it needs to pivot in a changing world.

Software development has become more complex over the years. According to research from Humanitec, organizations that invest into developer experience and building an internal developer platform show better performance on all DORA metrics. Learn how the platform team at Atlassian helps thousands of engineers deliver work faster and how you can build your own developer platform.

For marketers launching multi-touch campaigns, there are endless goals, content, and metrics to manage. Eighty percent of Fortune 500 companies already use Trello for their large-scale collaboration — but sometimes, one product isn't enough to crush large goals. In this session, see how your large-scale and distributed teams can achieve their campaign goals with these key takeaways, tips, and examples on what to do (and what not to do) with Trello, Confluence, Jira, and more.

This session dives into how Australia’s largest bank with a user base of 25K users migrated their Data Center instance of Jira to Atlassian’s Cloud. The Commonwealth Bank of Australia (CBA) is the first of the Big Four banks in Australia to do this. See how CBA was able to comply with the industry’s regulatory and security requirements and successfully migrate to cloud.

*Data, metrics, and stress testing in this presentation were performed by CBA on controlled environments and is not representative of the typical activity and/or user experience.

To manage a key capital procurement process, Ginkgo Bioworks selected and implemented Jira Service Management Assets. In this session, we’ll discuss the specific financial requirements and key functionality needed in a CMDB and how Assets exceeded the need — plus, how much money and time they saved in the process. See what Ginkgo Bioworks implemented both in Assets and in key process areas to ensure appropriate usage and adoption.

While automation, full stack teams, and cloud are commonly used practices in DevOps, they may not always work for everyone. Learn from Accenture’s Mirco Herring about understanding how you can guide your DevOps transformation with conscious decision making and unconventional practices such as deploying a broken build, not utilizing test automation, why implementing a team that isn’t full stack could be beneficial for you, and more.

Admins could spend countless hours learning the inner workings of Jira’s powerful feature set – but that doesn’t mean they should have to. Setting up your service desk should be intuitive, regardless of if you’re new to Jira Service Management, or a certified expert. That’s why we’ve added new features that simplify configuration complexity without sacrificing functionality. Join us for a walkthrough of the latest releases that make it possible to build better service desks, faster, no matter your experience.

At Atlassian, our goal is to help our customers get the most value out of their investment in our tools like Jira, Confluence, and more. As more customers plan their migration to Atlassian cloud (or have already migrated), it’s important to consider the people side of change as much as the technical side. This session will arm customers with strategies for planning for adoption and change management so that users can hit the ground running and get value out of Atlassian products quickly.

Atlassian products have steadily evolved into a collaborative platform for every team type. As more and more business teams join the ecosystem, new features, apps, and best practices emerge to support smooth collaboration across teams and departments. In this session, you’ll learn how to connect your business teams to software and IT teams for better cross-product and cross-team collaboration. We'll see how tools and best practices can be aligned to create cross-department workflows and we'll use enhanced dashboards for seamless integration.

From new users to Confluence pros, the most common questions we get are about creating sites that are easy to navigate and increase team productivity — but are also scalable. How should I structure my Confluence site? Should I make a new space for that? How do I find the right content? While there aren’t simple answers, we can empower you with a UX-driven approach you can use to build the most efficient and effective Confluence instance for your teams.

In today’s rapidly evolving business world, software teams are under immense pressure to deliver high-quality software, fast. However, the adoption of microservice design patterns and cloud infrastructure have added complexity, slowing software delivery and impacting developer experience. This session will provide insights into how platform engineering and Atlassian’s developer experience platform, Compass, can help software teams overcome these challenges. Join us to learn how to lift the complexity limit, reduce cognitive load, and unleash the potential of your software teams. Additionally, you’ll have the opportunity to engage in a panel discussion with experts and explore the latest platform engineering trends and strategies.

In early 2022, the Atlas team had a loneliness problem. As a fast moving team, we tended to split down into small workstreams of one or two people, but retros continually highlighted loneliness and isolation with this approach. With General Availability approaching, the team decided to take a novel approach to solving the issue — the Uber Stream: one team delivering three projects simultaneously. This is their story.

Netflix isn’t the typical company and its cloud migration isn’t the typical story. The journey to Confluence Cloud started routinely but slowly went sideways. Layers of data cruft from a decades-old, on-prem install; gaps in the migration tools; and migration testing that felt more like a slow spiral to nowhere led to a crisis point. In this session you’ll hear how new tools were developed on the fly to close the spaces between and how that led to a migration low on drama and high on likes.

In today’s fast-paced business environment, reducing time to market is critical for success. This session will explore the foundations of a healthy DevOps culture as well as practical strategies to help you classify services into tiers, assess application health and impact with Compass, and leverage feature flags to enable autonomous teams to deploy changes rapidly while minimizing the risk of deployment failures. You'll walk away away with effective approaches that you can implement in your organization to achieve greater agility and faster time to market.

A few years ago, Accenture Technology in the DACH region began revolutionizing the internal working model, roles, and habits within their Agile unit. Under this new operating model, five thousand team members now have more self-organization and enjoy a more flexible, modern work culture. This session captures the essence of the team’s learning journey, including ways of working, habits, and how they leverage Atlassian tools to steer their business.

The protectors behind Atlassian products will take center stage and discuss how they work diligently to keep your data safe. In this talk, we will walk through two real-world examples of how our security teams worked in unison to help protect customer data and how Atlassian's Team "Security Intelligence" fights security attacks every day.

Join this session to explore how Lufthansa Systems implemented their "Customer Service Portal" and learn how you can use their integrated approach with Jira Service Management, Jira Software, Confluence, and Assets (formerly known as Insight) to optimize your customers' experience.

Revolutionary work requires an army of diverse teams, but bringing them together presents its own challenges. Communication silos, derailed meetings, and missed deadlines are the painful, yet all too familiar, realities of misalignment.

In this session, you’ll see how Confluence can be used to bridge common disconnects between cross-functional teams and eliminate unnecessary setbacks. By the end of this session, you’ll walk away with tangible next steps to reduce disjointed work, increase speed to market, and create more powerful outcomes, with Confluence.

This session will showcase how a Ukrainian company built a digital team and created an accommodating work environment using Atlassian. Despite learning how to work under extreme circumstances, this team used Jira Software, Jira Work Management, and tools from the Atlassian Marketplace to decrease the mental pressure on each team member. Hear from the team itself about how they built a culture of transparency, accountability, and efficiency.

When customers see value in your product, they stick around. So how do you communicate value early, often, and at every touchpoint? It starts with customer education through great documentation. Where Confluence powers your team, Scroll powers your documentation. Together, they enable you to create a flexible, extensible knowledge base right in Confluence that’s ready to support your team, educate your customers, and ensure everyone has the information they need anytime, anywhere. In this demo, you’ll learn how to transform Confluence from a team workspace into a fully-featured documentation solution with Scroll.

Jira is widely used to optimize key initiatives and processes across a business. But administrators face challenges in managing years of data and manual processes that can lead to unnecessary system downtime and long hours of work. 

Join a conversation with platinum solutions partner, Cprime, and apparel company Bombas. VP of IT at Bombas, James Kittle, shares how ITIL and ITSM best practices helped them overcome classic growing pains faced by every business. Hear how Bombas leveraged Jira Service Management to reduce back-and-forth between agents and customers, resulting in faster, more effective issue resolution. Learn about the importance of having a strong portal experience and delivering issue resolution at scale in a company on its journey to becoming a recognizable brand.

Just say no to security vulnerabilities! Find, fix, and remedy vulnerabilities early and often. Break the silos between development and operations teams with automation and integrations to keep your teams and tech stack dialed into speedy delivery that prioritizes security upfront.

Amazon CodeCatalyst is a new integrated DevOps service that accelerates project setup, automates workflows, manages environments, and seamlessly integrates with Atlassian’s popular Jira issue tracking software. Learn how the Jira Software extension enables you to effortlessly connect your Jira projects in CodeCatalyst.

When growing a product company, we're often focused on the typical business resources required: human resources, development tools, and customer support. This talk looks into the massive hidden resource of information that's created, shared, and discarded throughout the product development process. If we're not careful, too much, or too little of it can make or break the team. Learn what information investments you can make to empower your organization and enable your users.

When meeting partners, teammates, or clients, first impressions matter. And a doing it on video with less physical space and more factors to consider, like tech and Zoom fatigue, it can be a challenge to stand out online.

Enter: The TEA Method, a framework focused on Tech, Energy, and Aesthetics, developed by 5x-LinkedIn Learning Instructor and top-rated virtual speaker Lorraine Lee. Learn the essentials you need to make a great impression on video, capture attention, and create the perfect video setup.

In this session, Mike will give a technical walkthrough of a fully-automated DevOps platform that runs on Atlassian and your choice of cloud. The tools, frameworks, & automation applied to and integrated with Atlassian applications are what take this platform to the next level. You will learn how the platform leverages Atlassian tools along with automation via Prometheus and other tools and frameworks. You will get insights on real-world examples based on the use of the DevOps platform.

The agile manifesto tells us individuals & interactions should be more valued than processes & tools, however the post-covid-era and shift toward remote work has demonstrated the balance of these ideas has shifted. The goal is that our processes are more transparent and tools are easier to use. In this presentation, Sam Ayres covers unique offerings that help to unleash the potential of every team. By joining, you will receive discount codes for the offerings covered.

Collaborating on ITSM can often feel like bringing teams from completely different planets together. The tendency for IT, support, and development to work in silos has serious business implications, especially in incident management. Watch Ed and Nick from Appfire as they walk you through a demo of a Ground Control team supporting space exploration missions. You’ll learn how to modernize your ITSM by leveraging Jira and other tools for an out-of-this-world service desk.

We all want better meetings, but if you're using Confluence, you might have the exact tool you need to banish bad meetings forever. draw.io's Community Engagement Coordinator, Carlotta Kuhn, will show you five simple ways to keep your meetings efficient, productive, and collaborative. Whether you're getting together in person around a conference room table, or reaching across the globe through a video call, you're sure to find some helpful advice for beating meeting malaise.

When the world's largest Internet domain registrar and web hosting company was looking to drive efficiency and cost savings with their Atlassian tools, GoDaddy turned to Atlassian and Isos Technology for help with migrating 13,000 users from Data Center to Cloud. Hear from GoDaddy about how their transformation journey is enabling them to optimize a complex Atlassian environment and deliver tangible value to the business that simply isn't possible on Data Center.

For 170 years, the G+D Group has been a trusted partner for securing values. This session is about how Atlassian enables G+D to collaborate across different entities despite operating in a high security environment. We'll explore use cases, how to's, and best practices from different teams to showcase how every Atlassian product within the ELA serves a need of the business and how G+D’s agile transformation and collaboration is possible for you on both Data Center and Cloud.

Within the company Red Hat, there’s a group that governs Jira processes for more than 1,800 projects and 12,000 associates — and it has been operating for the last two years. How is governance implemented in the open organization? Join this talk to learn how the Jira and Agile group inside Red Hat got started and remains a central piece of our Jira ecosystem.

Atlassian and Tempo will partner to deliver a demonstration of the Tempo Timesheets Marketplace app. We’ll show how it can be leveraged by dev teams to easily track hourly effort and capitalize that work for Portfolio Teams in Jira Align practicing Lean Portfolio Management (LPM).

Modern IT leaders know visibility into the work empowers quick pivots to maximize the delivery of customer value. Join us to connect the dots between product, design, and engineering teams for supercharged work management workflows that take ideas to execution faster. Learn how to cut waste, optimize costs, and preserve tool choice autonomy while establishing centralized collaboration and total alignment through intelligent integration with Miro and Jira Work Management.

Join the Bitbucket Cloud and Data Center product managers as they discuss potential migration strategies from Bitbucket Server licenses. They will walk through the similarities between the products, share best practices and tips for a smooth migration, and encourage you to take your time with your move. This is a great opportunity to learn from both Cloud and Data Center product managers at the same time.

Learn how Atlassian Analytics can bring meaningful insights to your organization. We’ll show you how to use the pre-built, in-product dashboards to get contextual insights across Atlassian products, analyze your Assets data to better understand usage and resources, and pull data from Jira Service Management, Jira Software, and external databases to make better data-driven decisions.

Amazon CodeCatalyst provides integrated set of DevOps tools that help software teams plan, code, build, test, and deploy applications on AWS in a streamlined, integrated experience. Amazon CodeCatalyst includes extensions that help you add functionality and integrate with products outside of CodeCatalyst like Jira. In this session, you’ll learn about CodeCatalyst and use of Jira extension to access Jira projects, search/update Jira issues from CodeCatalyst and view CodeCatalyst events in Jira.

Service management tools and practices are no longer just for IT teams. They can enable any team — from finance to marketing — to optimize their work, simplify processes, and improve visibility across teams. At NextEra Energy, non-IT teams across the organization use Jira Service Management to field requests with ease and reduce administrative overhead. In this session, learn NextEra’s blueprint for getting business teams started quickly with Jira Service Management, as well as how they coexist and collaborate with other teams in their organization using ServiceNow.

The way to work in today’s climate involves a hyper-focused approach to prioritizing ideas and initiatives that drive the most business-critical results. It also requires balance between left and right-brained organizational thinking. In this keynote, discover how Atlassian’s solution drives creativity, automation, and analytics to keep your company well positioned for the long run.

Ever had an idea that seems impossible to realize? Or unexpected obstacles that seem too big to overcome? That’s where teamwork comes in. From space travel and climate change to bugs in code and remote equipment requests, no task is impossible with the right team, apps, and practices. Join co-founders Mike Cannon-Brookes and Scott Farquhar to see how Atlassian can help your team achieve what’s impossible alone.

By reducing Jira customizations by 99%, Fidelity Investments significantly improved performance and usability. With 30,000 users and 5,000 Jira projects, this was no easy feat. Learn how Fidelity Investments reduced to 12 workflow statuses, less than 100 custom fields, and only one workflow. The team will discuss how they won over customers and how these changes improved those customers’ opinions of Jira.

This session co-presented by Cprime and T-Mobile will look at how the communications leader T-Mobile has applied CI/CD techniques to control and distribute complex Jira customizations throughout their environments. Learn how they use GitLab and a well-defined change management procedure to speed up code promotion and review while raising the standard of value delivered to their customers.

A leading Nordic bank with over 15,000 employees, SEB was using a legacy ITSM solution that wasn’t fit to meet their integration or configuration needs. Seeking a better solution for Dev and Ops, SEB chose Jira Service Management as their tool of choice. Learn more about SEB’s journey to Jira Service Management and migrating 4,000 agents to a new and improved platform, and what’s ahead for them.

In a world where "change is the only constant," how can organizations practically navigate through that uncertainty? External and internal research has shown us the key to high-performing and resilient teams is connection. In this talk, we'll give you practical, actionable ways to build connection within your organizations to create happier, healthier, and more productive teams.

In this session, we’ll walk through how one of our clients has used Trello to streamline communication workflow, increase transparency, and improve collaboration across their corporate communications team. You’ll gain a new understanding of the unique capabilities of Trello as a work management tool.

Learn how DISH Wireless leveraged Analytics across the entire Atlassian toolstack (Access, Jira Service Management, Jira Software, Confluence, Atlas, and Trello) to drive adoption and performance for a new line of business encompassing both technical and non-technical teams, including internal users and external vendors.

Many organizations face challenges with finding information, collaborating across teams, and getting access to all the different tools. Atlassian Together is our new work management solution of our best-in-breed products that give knowledge workers access to Trello, Confluence, Jira Work Management, Atlas, and Access, while being on the same platform as tech teams. In this session, we’ll walk through the benefits of using all these tools together.

Are your applications built in the cloud production-ready? This session provides guidance on key components of a cloud operating model and illustrates common operational patterns. Learn how the AWS Service Management Connector can help streamline cloud operations in AWS by leveraging existing workflows and features of Jira Service Management Cloud. You will also get a walkthrough of use cases such as provisioning of AWS resources and security incident management in Jira Service Management Cloud.

Trello Enterprise is getting its biggest update in the last 5 years. We have integrated Trello Enterprise with Atlassian Admin and unlocked long-awaited admin capabilities like user groups, SCIM IdP user provisioning, as well as a unified way to manage all of your Atlassian products in one place, Trello Enterprise included. In this session, you'll learn how to reduce administration overhead and take advantage of these new capabilities.

Incidents and downtime are as inevitable as the common cold — and costly too. Does this suck? Yes. But there are ways to keep things running smoothly and find calm through the chaos. Whether you’re new to incident management or trying to tweak a sophisticated, long-running process, this talk is for you. We’ll cover 10 tips that are battle-proven and endorsed by real-life incident managers. Templates for your teams will also be available for download after the talk.

How does a large financial institution with a 100k global user base with millions of Jira issues and thousands of projects hosted on 24 Jira instances prepare for its Atlassian cloud journey? In this session, you will learn five key things you can do get your business ready. We’ll discuss our modernization journey and what we’re doing in preparation to adopt Atlassian cloud.

Human Resources teams are under more pressure than ever to deliver better processes, solutions, and results for employees, people managers, and companies. By creating better processes for workforce planning, Jira Service Management can help alleviate some of this pressure. Learn how HR teams at Atlassian partnered with IT to come up with creative solutions using Jira Service Management to save thousands of hours.

AI-powered bots are everywhere lately – they help generate images, write copy, and even code. In fact, we used one to help write this abstract! But when it comes to service management, the chatbot experience can be underwhelming. We’ve been hard at work solving this problem with the Jira Service Management virtual agent, which is purpose-built for fast, easy setup – no code or data science required. Join us for a session where we’ll walk through the simple virtual agent onboarding process and hear from Fastly about the impact they’ve seen automating tier-1 support interactions.

Maintaining culture while scaling is a challenge for small and medium-sized companies, particularly with a remote workforce. In this session, we’ll discuss how one company built a scalable onboarding and enablement process that focuses on value — all entirely managed using Atlassian tools. We’ll dive into the processes, methodology, and tools used to onboard 200 people per year. We’ll also explore ideas such as just-in-time learning, flipped classrooms, and the importance of tools training.

As more teams switch to remote or hybrid work models, it's becoming increasingly challenging to build and maintain a sense of connection and shared purpose among team members. Join Sven, Team Advocate at Atlassian, and learn about practices on how to get a shared understanding of your responsibilities and team goals, how you work together, and the relationship to other teams. With just four simple exercises, you can help your team to become more productive and innovative.

At Confluence, we harness the power of big data to transform the way teams collaborate. This talk will equip you with the tools necessary to gain deep insights into how your team works together and empower you to unify your team‘s practices. We’ll be taking a deep dive into the rich features that Confluence Analytics provides and how you can use them to be a stronger team in today’s remote era.

When a team is working on different projects or from different locations, it can be easy to lose sight of the big picture. In this session, you’ll learn how to run a team sync meeting that keeps your projects on track and your team connected. We’ll discuss how to set up your agenda in Trello and some beyond-the-basics Trello features that can help you get the most out of your meetings.

Five years ago, our organization set out to transform our product development teams from waterfall to agile. In this process, we’ve faced many challenges, but by persevering, we have found success through better communication and collaboration, efficiencies in development, and improved quality. In this session, we’ll share what we’ve learned and accomplished through this experience and how Atlassian products have supported us in this transformation.

Don’t have a clear overview of your Jira projects? You are not alone. Many companies like Adobe and Nike faced the same problem. Until they implemented Epic Sum Up. With Epic Sum Up you can track your project status; identify potential budget breaks; and create simple live reports in five minutes. Join Andreas and discover how Epic Sum Up can improve your Jira project management.

Knowledge management is power. The ability to share timely, accurate information across your organization is crucial to business success, yet many teams forget or struggle to incorporate this key practice into their service management strategy. Join this session to learn how Confluence along with Jira Service Management can help modern enterprises facilitate knowledge sharing to seamlessly put critical information at their team’s fingertips.

Learn how to work smarter and faster in Jira Service Management with Isos Technology’s Solutions Engineer Nick Nader. Nick will discuss change management best practices and how you can customize Jira Service Management to better serve your organization.

Is your organization or team going through an agile transformation? If so, then you know it can be hard to figure out how to connect strategy and execution with the right Atlassian tools. In this session, Tracy Walton will explore five key differences between Jira Align and Advance Roadmaps, helping you to pick the right tool for your organization's needs.

Over the past three years, Lumen has transitioned from a largely waterfall-based delivery model to full adoption of SAFe practices and behaviors. A key to that transition? Lumen’s adoption of Atlassian products. Join this session to learn more about Lumen’s SAFe journey, and how Lumen has leveraged Jira Software, Confluence, and Jira Service Management.

What is service engineering? And what can we learn from a band of rebels about delivering better outcomes by combining ideas from agile, DevOps, ITIL 4, sustainability, FinOps, and a whole lot more? Hear some lessons learned from the field in how to leverage the Atlassian platform to engineer great services that solve meaningful problems for customers, organizations, and societies.

You know you need Confluence, but which plan is best for your team, and how do you know when to advance to another tier? After attending this session, you’ll have a better understanding of the differences between the Confluence plans, how each will make an impact within your organization, and how Confluence scales with you as your organization grows and business needs become more complex.

Power work forward for every team with Jira Work Management. Designed for business teams, and backed by the power of Jira, teams can work the way they want, with an intuitive interface, easy-to-use templates, configurable workflows, and limitless automations.

Over 65,000 companies trust Jira for their technical teams. Jira Work Management brings your business and technical teams together in one place to give your organization a single place to get work done and deliver any project at scale.

Jira Service Management is Atlassian’s service management solution for all teams. It helps you unlock high-velocity teams by empowering every team to deliver great service fast, bringing visibility to work, and accelerating the flow of work between development, IT, and business teams. Built on Jira, it encompasses deeper service management practices across service request, incident, problem, change, knowledge, asset, and configuration management.

Atlassian recognizes teams have unique ways of working, and our product suite has the flexibility to map around any team structure, workflow, or level of agile maturity. With Atlassian, teams can collaborate seamlessly, adapt to changing needs, and forge their own paths towards agility.

Managers often associate “playing at work” with goofing off or wasting company time and money. But what if play was a crucial component to building a solid foundation for your team? What if it could help create a sense of belonging and psychological safety in the workplace and rekindle morale — especially in times of uncertainty? In this workshop, we will explore how play is key to building camaraderie in this surreal new reality of work.

Data Center is a self-managed solution offering enterprise-grade capabilities for even the most complex enterprises. Meet your organization’s needs with flexible infrastructure choices and control with modern features and functionalities. Whether you need to innovate faster with better automation and intelligent workflows, or create, collaborate, and organize work in one place, Data Center has the tools to help your teams thrive.

• Jira Software

• Jira Service Management

• Confluence

• Bitbucket

• Bamboo

• Crowd

A hallmark of lean thinking is reducing waste, or “maximizing the amount of work not done” as stated in the tenth principle of the agile manifesto. Classic lean metrics now known as “flow metrics” are key measures of efficiency. When coupled with outcome metrics such as OKRs that measure effectiveness, lean metrics help organizations of all sizes inspect and adapt their practices to optimize the flow of value delivery. Join Valiantys’ head of enterprise agility to learn the basics of flow and how to measure it with Atlassian tools.

This session dives into the journey of Atlassian tools within PUMA and how the company became one of our first cloud customers in EMEA. You’ll learn how PUMA is using Confluence and Jira in the cloud and why they decided to move from Confluence Standard to Premium and from Jira Standard to Enterprise.

Effective asynchronous collaboration is often blocked by communication silos, lack of a central place to find information, and friction points to alignment. Together, Miro and Confluence two-way embeds allow a seamless way to bring the structured documentation of Confluence together with the freeform brainstorming of a work-in-progress.

For organizations who want to connect disparate teams, tools, and work across their business, Atlassian’s platform empowers collaboration, helps you drive insights from data, and modernizes workflows — all while being highly flexible and extensible with your favorite tools.

Beacon is an intelligent threat detection engine for Atlassian cloud products. By providing visibility across your organization, Beacon enables your team to detect, investigate, and respond to suspicious user activity within your Atlassian cloud products — so you can keep collaboration open and safe.

Opsgenie is a modern incident management platform that ensures critical incidents are never missed and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing.

Statuspage is part of Atlassian’s incident management tool stack. It enables DevOps, support, and IT teams to easily communicate with customers during incidents. Statuspage provides hosted status pages that work out of the box.

Atlassian Together is Atlassian’s work management solution for all teams. It is a single subscription to Atlassian’s best-of-breed collaboration tools — Atlas, Confluence, Jira Work Management, and Trello.

With Atlassian Together, organizations have a complete toolset that helps teams choose the best tool for the job while ensuring alignment. The products in this solution can be used together (or separately) in any number of ways, empowering work to flow freely across an entire organization.

We are passionate about funding the future of work in the cloud, new ways of collaborating, and applications that extend Atlassian’s ecosystem.

We holistically support our portfolio companies so that they can focus on building cloud apps / products that deliver value to our customers.

Atlassian uniquely connects development, IT Operations, and business teams with automation across first and third party tools in ways no other single vendor can. This means teams can focus on building and operating software while Open DevOps integrates Atlassian and partner tools seamlessly. Open DevOps is powered by Jira Software, giving teams all of the flexibility of a custom DevOps workflow with the coordination of an all-in-one toolchain.

Atlassian is invested in making Cloud the best deployment option for all customers. Our Cloud products not only provide a platform you can trust—with built-in security, compliance, reliability, and scalability—but also features and functionality you won’t find in our self-managed products. With the Atlassian Migration Program— which offers guides, support, and robust migration tooling—we’ll be there every step of the way on your journey from Server or Data Center to Cloud

Compass helps teams master the complexity of their distributed software architecture. It brings disconnected information about engineering output and the teams collaborating on them together in one place, providing insights and best practices to help teams adopt better ways of working.

Halp is a lightweight help desk designed for modern ways of working. Purpose-built for Slack and Microsoft Teams, Halp empowers IT and business operations teams to capture requests scattered across multiple channels and DMs and bring them into one, unified ticketing system. Save time and make your team's work visible – all while keeping conversations where they belong.

Unleash your organization’s full potential and quickly adapt to market changes with Jira Align. Get end-to-end visibility of work across your entire organization and ensure you’re focused on the right things to achieve your business goals. With Jira Align, you can identify and remove bottlenecks, improve speed and efficiency, and put your customers at the center of everything you do. Jira Align helps organizations bring products to market twice as fast and realize 340% ROI in under three years.

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Meetings — everybody loves to complain about them. But meetings don’t have to be boring or useless. With async meetings and automation apps for Confluence, meetings become more energetic, productive, and team-driven. In this session, we’ll introduce two innovative Codegeist apps to turbo-charge Confluence meeting notes with automation and level up Confluence tasks for company-wide visibility.

The first step in a successful migration to Atlassian cloud is building a strategic plan — one that considers where you’ve come from and where you’re heading. After that, you have the ability to make the journey to cloud more than just a copy and paste — you can make it a transformation. Join us as we discuss how to build a migration blueprint, including creating an effective cloud tenant map.

Enterprise Services & Success is dedicated to ensuring you and your teams get the most out of your Atlassian tools by providing you with strategic and technical guidance, change management and adoption resource, and end-user training. No matter where your enterprise is on its Atlassian journey, we will be by your side with the support you need — whether that’s on-demand Atlassian University courses, peer learning events hosted by our Community, or Advisory Services engagements.

Atlassian Open Work Management is the only work management solution that helps people work differently, together. Unlike tools of the past that force everyone into a common way of working or a single tool, Atlassian delivers a self-structured approach to managing work at the personal work, team work and company work levels. Our approach allows everyone to work in the best tools for their job while still staying connected to their teams, the company and their goals. Together.

Open DevOps makes Jira Software the collaboration fabric connecting your team’s favorite tools. We believe that building software is an innovative, creative, and multi-disciplinary process that is unique to each organization — something that no single vendor can support. Open DevOps helps give your teams the edge of having the best tools for the job, with the coordination of an all-in-one solution.

Atlas is the first teamwork directory to connect the dots across teams, their apps, and work — wherever it happens. It enables every team to openly communicate and get context about work happening across a company.

Atlas aligns teams with a common vocabulary and synchronized habit for communicating the context and progress of their work. With Atlas, anyone in a company can quickly answer:

• What are we doing?

• Why are we doing it?

• Who’s working on it?

• How’s it going?

Atlassian University is the official product training and certification for Jira, Confluence, Jira Service Management, Jira Align, and more. Learn with free and paid on-demand and live classroom training courses. Earn an Atlassian certification to advance your career.

Jira Service Management is Atlassian’s service management solution for all teams. It helps you unlock high-velocity teams by empowering every team to deliver great service fast, bringing visibility to work, and accelerating the flow of work between development, IT, and business teams. Built on Jira, it encompasses deeper service management practices across service request, incident, problem, change, knowledge, asset, and configuration management.

Jira Product Discovery is the only product discovery solution built on Jira. With it, product managers can easily capture and manage product ideas, prioritize predictably using customer insight, rally the team behind roadmaps, and directly connect ideas to their delivery in Jira Software.

Discover enterprise-grade products that meet business requirements without compromising team efficiency and effectiveness. Enterprise Cloud provides security, compliance, and administrative controls to keep the business running while unlocking new end-user innovation and integrations that make work move seamlessly. Atlassian Data Center, our self-managed enterprise edition, is built with features and capabilities that enable admins modernize and continue to support their teams at scale.

Trello is the productivity tool flexible and engaging enough to organize everything critical to your team’s success. Trello’s powerful, no-code automation removes human error from process tracking, ensuring nothing falls through the cracks. Our library of 200+ integrations and add-ons provide infinite ways to customize Trello for your team’s needs. You can move forward with confidence, knowing work is aligned across teams and company data stays safe with Trello’s enterprise-grade security.

We believe the cloud is Atlassian’s future and we’re committed to making it the best option for all of our customers. Built on Atlassian’s trusted cloud platform, we're constantly innovating with new capabilities and new products to future-proof your business.

With the Atlassian Migration Program, you can make the transition from Server or Data Center to Cloud more easily with access to support, tooling, and resources throughout your migration journey.

Put knowledge to work with Confluence. You can create a central source of truth to break down silos, build and share knowledge, and collaborate on projects across your whole organization. Join over 75,000+ customers who trust Confluence to drive teamwork forward.

The Atlassian Marketplace empowers teams to extend Atlassian products for a more customized, powerful experience. Choose from 5,300+ apps that add functionality to meet the needs of every team, as well as bi-directional SaaS integrations that connect Atlassian workflows with your other tools for end-to-end collaboration.

The Atlassian Team Playbook is a free resource for teams to solve common teamwork challenges and work together more effectively. Developed and used internally by Atlassian teams, the Playbook contains science-backed and tested techniques to improve teamwork.

Centralized SSO and identity management for Jira, Bitbucket, and Confluence Data Center. Keep your products secure and compliant, integrate with your existing identity infrastructure and increase control and visibility to simplify user management at scale.

Explore, discuss, and co-create the products and practices that will take you and your team to the next level with the Atlassian Community.

From slot machines to servers, Assets in Jira Service Management can track it all. Learn how to leverage asset and configuration management features to store, track, and manage assets across your environment in this end-to-end demo from Atlassian product experts.

Product teams across many organizations often don't include their support teams in their development process until closer to a launch of a new feature or product. This can lead to losing valuable insights from their support teams, such as which features are most in demand and what their customers actually want. In this session, we'll examine how an organization improved their support engagement through the use of tools such as Trello, Jira Service Management, and Confluence.

Bitbucket Cloud enables agile dev teams to manage, collaborate on, and deploy quality code. As the native code and CI/CD tool in Atlassian’s Open DevOps solution, Bitbucket enables teams to build DevOps workflows on the Atlassian platform.

Jira Software helps teams plan, track, release, and support great software with confidence. Driven by agile philosophies, it simplifies the complexities of software development by breaking big chunks of work into manageable units so everyone has the visibility and clarity needed to move forward as one with purpose, agility, and confidence. Whether used alone or as the backbone of your DevOps practices, Jira Software will always be the flexible, open, and trusted engine that drives innovation.

Atlassian Access provides centralized, enterprise-grade security and administration for Atlassian cloud products across your organization. Admins are empowered with enhanced security controls, scalable user and access management, and company-wide insight into Atlassian cloud products.

Join Head of Product, DevOps, Suzie Prince and Head of Marketing for Atlassian’s Agile and DevOps Solutions, Justine Davis for the Agile and DevOps keynote live from the Venetian stage in Las Vegas. Join this keynote to learn how Atlassian connects the full view of work across your dev, IT, and business teams — with a connected data foundation that has never been done before.

Ever had an idea that seems impossible to realize? Or unexpected obstacles that seem too big to overcome? That’s where teamwork comes in. From space travel and climate change to bugs in code and remote equipment requests, no task is impossible with the right team, apps, and practices. Join co-founders Mike Cannon-Brookes and Scott Farquhar to see how Atlassian can help your team achieve what’s impossible alone.

Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).

The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.

The way to work in today’s climate involves a hyper-focused approach to prioritizing ideas and initiatives that drive the most business-critical results. It also requires balance between left and right-brained organizational thinking. In this keynote, discover how Atlassian’s solution drives creativity, automation, and analytics to keep your company well positioned for the long run.

Speaker: Bobby Bailey Stitch It is a new Atlassian integration tool from the creators of ScriptRunner. In this introduction video, Customer Success Manager Bobby Bailey will show you how with Stitch It, you can leverage the power of code to integrate your Atlassian apps with your other tools, all from one central integration hub. We'll explore how to synchronise Jira instances while sending alerts to Slack and exporting data to other apps, all from a single custom integration.

It's diagramming in Confluence, but how you've never seen it before! Join our expert Bastian Schmitt as he takes you on an adventurous journey through the world of drawing and diagramming with draw.io. Alongside a colorful group of characters who are participating in a role playing game, Diagram Master Bastian will show you how to create Confluence diagrams and whiteboards that help your team collaborate better together. Take part in our demo and learn why draw.io is "one tool to rule them all".

Introducing the latest Confluence premium and enterprise feature: automation! Automation brings team collaboration to new levels — where manual, tedious tasks are a thing of the past. Join this session to watch automations for the top Confluence use cases be built in real time and learn how to bring this new functionality to life within your organization.

Jira instances tend to get complicated quickly. While Jira is powerful in its flexibility, sometimes this can add complexity. Operating large projects becomes more difficult and it’s a challenge to continue evolving at the speed your business requires. In this session, we’ll explore methods we can borrow from the Dev world to make our day-to-day as Jira operators more productive.

Atlassian offers a number of service-based projects for organizations to deploy to service their users. This session will demonstrate how to configure these projects so they share tasks easily between service projects while also maintaining confidentiality for sensitive projects like HR / Legal.

Autonomous teams are fast and effective, but they also rely on different tools to fit their ways of working. This throws a wrench in cross-functional collaboration and visibility into shared goals. In this session, we’ll show you how to keep tools connected across your entire enterprise and cut costs in the process. Your teams stay autonomous and aligned, while your enterprise makes more impact.

Software delivery speed is key to gaining competitive advantage. Companies are implementing Agile and DevOps to deliver new value to customers fast and often. But, the idea of deploying (unfinished) code multiple times a day is unsettling to most. How can organizations ship code continuously, while protecting customers from in-field issues? Learn how Progressive Delivery gives release teams the control they need to ship confidently and development teams the flexibility to work at their speed.

Join Head of Product, DevOps, Suzie Prince and Head of Marketing for Atlassian’s Agile and DevOps Solutions, Justine Davis for the Agile and DevOps keynote live from the Venetian stage in Las Vegas. Join this keynote to learn how Atlassian connects the full view of work across your dev, IT, and business teams — with a connected data foundation that has never been done before.

View full agenda here

Get hands-on experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to create a self-service knowledge base, automate common tasks, and how best practices can improve your service request management process.

This course covers both IT and business use cases, incorporating enterprise service management practices. Learn how Jira Service Management, including Assets, is used for asset management, and how Confluence is used for knowledge management. You’ll also see how to create and interpret Jira Service Management reports to gain insights for improving your process.

Before taking this course, we suggest you should be familiar with the topics covered in Managing Jira Service Projects like queues, request types, SLAs, automation, and the customer portal.

If you can create a space in Confluence, you’ll benefit from this course.

Managing Confluence Spaces will show you how to structure content so it's easy to find and use, how to clean up and maintain the content, and control user access.

You’ll learn how to create standardized content quickly with templates and blueprints. And you’ll discover macros that reduce manual updating and make life easier.

When you need to, you also learn how to export and archive your space.

Before taking this course, we suggest you complete Confluence Fundamentals and are comfortable working in Confluence, creating and editing pages, using macros, and working in spaces.

In this training course, you’ll get hands-on experience performing important Jira administrator tasks. Configure Jira product settings, apply global permissions, create new projects, update workflows, and manage and configure projects and schemes. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira administrator.

Before taking this course, we suggest you take Jira Essentials with Agile Mindset, or have equivalent Jira experience.

View Atlassian's exclusive Team '23 Training schedule, by clicking here. Spots are limited and going fast, you can sign up to reserve your spot by heading to the Altassian Team '23 Website, if you are already registered modify your registration in the drop down in the top right corner. Go to step 3 on the registration page and select the training course you are interested in. If you are not registered and would like to please hit "register now" training courses are listed in step 3. 

*A spot is not guaranteed until your registration is complete and confirmed 

Get a foundation for Atlassian’s approach to DevOps with this hands-on course. Intended for the technical and non-technical alike, you will go beyond Jira alone to experience the DevOps workflow in Jira, Bitbucket, Jira Service Management, and other third-party tools. Experience how to integrate a Jira project with a code repository, view commits, branches, and pull requests in Jira, view release information in Jira, use Jira automation with DevOps triggers, and much more.

Note: This is not an "Introduction to DevOps" course. Foundational DevOps concepts will only be covered at a very high level. 

Before taking this course, we suggest you take Jira Essentials with Agile Mindset, or have equivalent Jira experience. Knowledge of DevOps concepts, practices, and tools is very helpful, but not required before taking this course.

This hands-on training course prepares you to manage and configure company-managed projects in Jira Software and partner effectively with Jira administrators. It covers all the tasks and best practices used in the creation, configuration, and maintenance of projects in Jira. It also covers topics that go beyond the scope of what project administrators can do. Learn how project administration is tied to Jira administration and the importance of maintaining the health of the system as a whole.

Before taking this course, we suggest you take Jira Essentials with Agile Mindset, or have equivalent experience.

This hands-on course is an introduction to creating a service desk for your customers and managing a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal. Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, using a linked knowledge base, adding participants, and automating your service project. The course includes a variety of business use cases to assist you in understanding how to manage a service project, and best practices are emphasized for each topic.

If you're solely responsible for setting up a Jira service project, there are no prerequisite courses or experience needed. If you're also responsible for setting up Jira company-wide, you should have completed Jira Administration Part 1 or have equivalent experience.

This hands-on training in Advanced Roadmaps for Jira teaches roadmapping for the enterprise. Learn to create reliable plans for your teams' work in an ever-changing environment, maintaining one source of truth. You’ll learn how auto scheduler can be used to build plans in the Advanced Roadmaps sandbox, and then how to experiment with “what-if” scenarios – adjusting scope, resources, and time – to improve your long-term planning effectiveness. Get confident with your skills to forecast plans across multiple projects before committing them to your teams' Jira boards.

Hands-on labs for this course can be used for both Cloud or DC/Server.

Before taking this course, we suggest you take Jira Essentials with Agile Mindset or have equivalent Jira and agile development experience.

This accelerated certification prep gives you structured preparation for a successful exam – which would normally take weeks on your own. You’ll receive live teaching directly from the Atlassian Certification experts who wrote the exam - and you get to ask them questions! Included with this course is a voucher to take the exam for free.

You’ll also get:

• Extra practice questions not found in the regular Exam Success course
• Sandbox lab challenges for hands-on learning
• A cloud environment to experiment
• A classroom of students to learn as a team and network

If you’ve already taken the Managing Jira Projects course (or have equivalent experience) and want to speed up your exam preparation, this accelerator is for you. 

Before taking this exam prep, you have already completed the Managing Jira Projects course or have equivalent experience.

This course serves as an introduction to core Assets functionality. Learn how to use Assets to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities. In this course, you’ll get acquainted with the Assets UI and navigation. You’ll work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. You’ll learn to configure Assets automation and integrate with external systems to import data into Assets.

Hands-on labs for this course can be used for both Cloud or DC/Server. 

Before taking this course, we suggest you are familiar with Jira Service Management and Jira Automation.

Once you know the basics of Assets, you’re ready to take it to the next level of asset management.

This advanced Assets course will show you how to manage your Enterprise assets (EAM) and IT assets (ITAM). And take advantage of Asset's CMDB capabilities. You’ll be able to customize Assets for your organization’s resources and processes. You'll also get an introduction to integration options. Plus learn advanced configurations for data import and synchronization.

Hands-on labs for this course can be used for both Cloud or DC/Server.

Before taking this course, we recommend that you:

• Completed Asset Management Essentials training; or
• Have experience using Assets; or
• Completed Jira Administration training

Your organization has embraced agile and it is working well across your individual teams. Now you need to scale Agile to manage multiple products and teams. Your core team has been trained and you’ve selected your scaled agile framework, now you’re ready to bring the rest of your organization up to speed on Jira Align.

In this course, you’ll learn to use Jira Align at the program level and how to plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile at scale framework using Jira Align. 

Before taking this course, we suggest you have previous training in scaling agile (SAFe, LeSS, or other scaled agile framework).

This courses teaches you the concepts, stages, and best practices of the incident management process with a focus on setting up and using Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to resolution. Learn the importance of a postmortem with a focus on improving based on patterns and feeding back into the software development process.

During this course you’ll learn how Jira Service Management – including Opsgenie and Asset–can be used with these tools to resolve incidents:

• Bitbucket
• Statuspage
• Slack
• Atlassian Team Playbook

Before taking this course, we suggest you should be familiar with the topics covered in Managing Jira Service Projects like queues, request types, and the customer portal.

Today, 87% of teams are facing a sense of disconnect, lack of alignment, and low degrees of psychological safety – all of which limit their ability to thrive. Atlassian Ways of Working can alleviate these issues and improve team health!

During this workshop, go in-depth on how Atlassian practices and tools can be used to improve team health in your organization. Learn to facilitate the plays that fuel Atlassian’s TEAMwork culture, and become a recognized champion for team health at the same time.

As a result of attending the session, you will:

• Understand what a healthy team looks like and how to assess your team's current health

• Learn how to acceleration of your existing improvement efforts, via the activation of Atlassian practices, plays, and tooling

• Acquire hands-on-training with Atlassian practices and tools, including facilitation techniques necessary to be successful

Make sure your changes stick. Whether you’re migrating to Atlassian tools or to Atlassian Cloud – or have already migrated – it’s just as important to consider the people side of change as much as the technical side of change.

This workshop will show you strategies to plan for end user adoption and change management across multiple teams and large organizations. You’ll even be able to put these strategies into practice in real time – with an Atlassian tool rollout at a simulated company.

After taking this workshop, you’ll:

• Have a set of tools to successfully drive end user adoption of Atlassian products (especially when moving to Cloud)

• Know how to leverage usage data via Admin Hub to better understand end user adoption patterns, how to engage inactive users, and build a Champions network

• Have hands-on experience planning and completing a large-scale rollout of Atlassian tools (with a simulated company)

Meet our sponsors, get hands-on support from Atlassian product experts, and experience the Impossible Alone brand activations - all this, and more, on the Team '23 Expo floor.

Get insights to help your agile journey: clearer views into what teams are working on, their future plans, and showcase the value of work being done. Tempo’s solutions for Jira let you easily track time, plan allocations for sprints or PIs, and access metrics for more reliable forecasting. Additionally, Tempo provides adjustable, scalable visibility into work so you can get sophisticated metrics and drive continuous improvements to grow into a mature agile organization.

Amazon CodeCatalyst is a new integrated DevOps service that accelerates project setup, automates workflows, manages environments, and seamlessly integrates with Atlassian’s popular Jira issue tracking software. Learn how the Jira Software extension enables you to effortlessly connect your Jira projects in CodeCatalyst.

One part managing, one part juggling; project management is often a balance between getting work done and ensuring everyone gets timely, personalized, updates. Learn how Confluence changes the game by making project management a collaborative experience where everyone has access to the information they need to make projects successful.

James Cameron built a career on bringing impossible realities to the big screen. The Academy Award-winning filmmaker, explorer, and CEO of Lightstorm Entertainment merges cutting-edge technology, expansive film production teams, and resonant storytelling to create the future (“The Terminator”), the past (“Titanic”), and entirely new worlds (“Avatar”). Join James Cameron and Scott Farquhar, Atlassian Co-Founder and Co-CEO, as they discuss how teamwork and technology come together to make the impossible, possible.

James Cameron built a career on bringing impossible realities to the big screen. The Academy Award-winning filmmaker, explorer, and CEO of Lightstorm Entertainment merges cutting-edge technology, expansive film production teams, and resonant storytelling to create the future (“The Terminator”), the past (“Titanic”), and entirely new worlds (“Avatar”). Join James Cameron and Scott Farquhar, Atlassian Co-Founder and Co-CEO, as they discuss how teamwork and technology come together to make the impossible, possible

Join us for a drink and light snacks at the Welcome Reception on the Expo Floor! Meet sponsors, chat with our Atlassian product experts, and experience the interactive Impossible Alone activations at our official kick-off to Team '23!

The ability to make the invisible visible and establish a baseline for performance, reduce waste, and track progress over time is essential to value stream management. Learn to wield flow metrics and value stream baselines, like velocity, efficiency, and cycle time into quick, measurable, and sustainable impact for your organization.

Learn how Confluence and powerful apps like Gliffy can help your team create transparency, capture ideas, and collaborate through any problem or project. We’ll explore the science-backed process of creative problem solving and provide actionable tips on how Confluence and Gliffy can support the contributors on your team each step of the way.

Tired of lengthy and complicated app approval and deployment at your company? This session will explore the benefits of working with a single, trusted app vendor to speed up these processes and get new apps up and running much faster.Join a fireside chat with Appfire, Cprime, and a market-leading customer to see how they achieved quicker time to value by reducing approval time and streamlining deployment.

The agile community has done itself a disservice. Many organizations are drowning in a sea of frameworks, concepts and models that are leaving people and organizations feeling confused and overwhelmed. This has resulted in a hyper-focus on inserting agile rather than what really matters which is improving business performance. Join me as I explore the three key levers to better business performance.

Experience the ultimate intranet solution with Mantra on Confluence Cloud. Designed with a sleek and modern website-like interface, Mantra provides personalized dashboards, theming, navigation, events, news, and posts, making it the perfect platform for streamlining internal communications and collaboration. With its innovative design and advanced features, Mantra sets a new standard in intranet solutions, offering businesses everything they need to effectively manage their internal operations.

More process and a larger tool stack is not a panacea to help your team perform as you scale. You need to kick butt as an agile team in the small before you can scale. In this talk, learn about the foundations necessary to be an effective agile team and how Confluence and Jira can support high-performing teams. This talk is not for high-performing companies with multiple agile teams. But if you’re struggling, have more work than you can do, or are onboarding more teams than you can handle, join in! Key takeaways include: how to use Confluence and Jira to support building a culture of high-performing teams; the foundations you need in place so you can scale, be effective, and go at a sustainable fast pace; tips and tricks for doing just enough requirements gathering, problem domain modelling, UX design, architecture, test automation, and DevOps.

Build a career that will last a lifetime with this career management session—starting with understanding your new role. Led by the Job Seeker Experience Team at Indeed, the #1 job site worldwide.

Atlassian and Tempo will partner to deliver a demonstration of the Tempo Timesheets Marketplace app. We’ll show how it can be leveraged by dev teams to easily track hourly effort and capitalize that work for Portfolio Teams in Jira Align practicing Lean Portfolio Management (LPM).

Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).

The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.

Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale).

The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.

Jira Align is uniquely positioned for connecting every team to the enterprise’s strategy, providing real-time visibility both up and down the hierarchy, and ultimately helping the organization optimize value delivered to customers. Just like the rollout of any major system across an organization, Jira Align implementations benefit from careful planning. Jump-start your own journey with lessons learned from the Jira Align teams at Prudential Financial and Southwest Airlines.

Agile software development is multifaceted and fast-moving. Driving quality into the process demands that developers, QA, and product owners work collaboratively to ensure the software meets the needs of end users. Testing strategies can help you specify what you should test, how to test it, who is responsible, and the exit criteria for the release. But you’ll need help from tools to help you manage the process, optimize work, and demonstrate release readiness. In this session, we’ll show you how test management solutions from Tricentis can help you improve software quality by enhancing team collaboration, streamlining operations, and providing greater visibility into software quality. What you’ll learn: How to improve QA and dev collaboration to drive better software quality How test management can help you enhance testing efficiency How Tricentis test management solutions improve visibility into release readiness How easy it is to get started with Tricentis test management solutions

Plenty of headlines in 2023 have warned that the tech industry is in for rough days ahead. But challenging times create opportunities – and at Tempo, our solutions can deepen resilience with improved efficiency, cost optimization, visibility, and execution excellence. This session explores how to hone your priorities, plans, capacity, and costs, while skillfully managing operational processes. Come see how Tempo can help you maintain sustainable, smart operations and weather unpredictable times.

Stand out to hiring managers with a resume that gets your foot in the door. Led by the Job Seeker Experience Team at Indeed, the #1 job site worldwide.

Shine in your next interview: uncover the must-answer questions that show why you should be hired. Led by the Job Seeker Experience Team at Indeed, the #1 job site worldwide.

The way to work in today’s climate involves a hyper-focused approach to prioritizing ideas and initiatives that drive the most business-critical results. It also requires balance between left and right-brained organizational thinking. In this keynote, discover how Atlassian’s solution drives creativity, automation, and analytics to keep your company well positioned for the long run.

The way to work in today’s climate involves a hyper-focused approach to prioritizing ideas and initiatives that drive the most business-critical results. It also requires balance between left and right-brained organizational thinking. In this keynote, discover how Atlassian’s solution drives creativity, automation, and analytics to keep your company well positioned for the long run.

As Confluence Cloud has grown, it’s brought with it unique features, tools, and experiences that you won’t find anywhere else. Whether it's the improved visuals, powerful mobile app, intelligent content linking, data visualization, or versatile databases via a cloud-only app, there’s really nothing like Confluence Cloud. Join this talk to see how Confluence Cloud has enabled our teams to level up our collaboration game. Let’s turn Confluence into THE place to get work done.

When a team is working on different projects or from different locations, it can be easy to lose sight of the big picture. In this session, you’ll learn how to run a team sync meeting that keeps your projects on track and your team connected. We’ll discuss how to set up your agenda in Trello and some beyond-the-basics Trello features that can help you get the most out of your meetings.

By reducing Jira customizations by 99%, Fidelity Investments significantly improved performance and usability. With 30,000 users and 5,000 Jira projects, this was no easy feat. Learn how Fidelity Investments reduced to 12 workflow statuses, less than 100 custom fields, and only one workflow. The team will discuss how they won over customers and how these changes improved those customers’ opinions of Jira.

The pandemic has forever altered ways of working for many, and organizations continue to adapt to this new normal. For product and service development teams, this means continuing to develop innovations at lightning speed while also navigating hybrid ways of working. This has brought new and amplified existing frictions to typical Agile practices such as PI Planning and Scrum Events, while also underscoring its primary importance in driving alignment around key priorities.

Collaborating on ITSM can often feel like bringing teams from completely different planets together. The tendency for IT, support, and development to work in silos has serious business implications, especially in incident management. Watch Ed and Nick from Appfire as they walk you through a demo of a Ground Control team supporting space exploration missions. You’ll learn how to modernize your ITSM by leveraging Jira and other tools for an out-of-this-world service desk.

The protectors behind Atlassian products will take center stage and discuss how they work diligently to keep your data safe. In this talk, we will walk through two real-world examples of how our security teams worked in unison to help protect customer data and how Atlassian's Team "Security Intelligence" fights security attacks every day.

Digital-first enterprises today are often forced to forego modern collaboration tools to meet their security/compliance commitments. Atlassian is delivering the best of both worlds by bringing enterprise-grade functionality to Cloud, giving our customers cutting-edge tools without sacrificing trust. In this session, we will show you how Atlassian safeguards your data, and we’ll demonstrate some of our largest trust initiatives and launches across our products.

We’ve designed a collaboration stack for increased output and meaningful connections while working 20% less. The walkthrough starts from the foundations in the Atlassian platform, and demonstrates a breadth of async practices that pull from products like Slack, HubSpot, and Figma. Join us to experience the learning outcomes of our journey in Umano, a digital agile coach, and witness the result of our wildest collaboration dreams in a brand new app for the Atlassian Marketplace.

Come be part of this fast-paced, hilarious game show that tests your knowledge of Atlassian and our Ways of Working, with the chance of leaving with the grand prize and the title of Atlassian All-Star!

Join Forty8Fifty Labs as we discuss how to maximize your efficiencies in the discovery process for your Cloud Migrations. In this high impactful presentation, we discuss one of the most important steps in a successful migration, the discovery. What should you look for? How to overcome those potential challenges and how to make sure you have the most efficient discovery process so you can have a smooth and successful migration.

Atlassian’s product suite is engineered to help teams collaborate effectively. But true collaboration requires effective communication that clarifies complex concepts and aligns cross-functional teams . Incorporating visuals accomplishes exactly that—by using an intuitive visual language, processes, architectures, and ideas are quickly and clearly communicated. With Lucid, you can easily create these visuals and incorporate them into your Atlassian ecosystem.

As teams evaluate Atlassian cloud solutions, they are often faced with accepting compromises with their apps. Compared to Data Center apps, Cloud versions can suffer from decreased feature sets, or limited functionality. The good news? You may not have to compromise. Let draw.io's Mike Rink show you how to move to the cloud without sacrificing what you really need. He'll share how draw.io is designed to meet the unique needs of cloud users. Think a cloud app can't do it all? Think again.

Join Head of Product, DevOps, Suzie Prince and Head of Marketing for Atlassian’s Agile and DevOps Solutions, Justine Davis for the Agile and DevOps keynote live from the Venetian stage in Las Vegas. Join this keynote to learn how Atlassian connects the full view of work across your dev, IT, and business teams — with a connected data foundation that has never been done before.

Join Head of Product, DevOps, Suzie Prince and Head of Marketing for Atlassian’s Agile and DevOps Solutions, Justine Davis for the Agile and DevOps keynote live from the Venetian stage in Las Vegas. Join this keynote to learn how Atlassian connects the full view of work across your dev, IT, and business teams — with a connected data foundation that has never been done before.

Hear from Atlassian certified professionals who have studied for—and passed—an Atlassian certification. Find out how they did it and what it’s done for their career. Join to learn how to get started on your first Atlassian certification!

At Confluence, we harness the power of big data to transform the way teams collaborate. This talk will equip you with the tools necessary to gain deep insights into how your team works together and empower you to unify your team‘s practices. We’ll be taking a deep dive into the rich features that Confluence Analytics provides and how you can use them to be a stronger team in today’s remote era.

How can you organize projects in Jira transparently while communicating in Microsoft Teams? How can you make interdisciplinary teams happier? Atlassian and Microsoft have partnered to connect autonomous teams and to unite work and information across tools. This session will look at the basic out-of-the-box and advanced integrations for Jira and Microsoft Teams (Atlassian’s Microsoft Teams app, Atlassian Assist, Microsoft 365 for Jira app). Join in to learn how to work with Microsoft Teams chat and channel conversations together with Jira and how to enhance your individual processes.

Is your organization or team going through an agile transformation? If so, then you know it can be hard to figure out how to connect strategy and execution with the right Atlassian tools. In this session, Tracy Walton will explore five key differences between Jira Align and Advanced Roadmaps, helping you to pick the right tool for your organization's needs.

Join us on April 19th from 5:15 PM to 7:30 PM for food, networking, and a specialty cocktail with our sponsors Snyk, Deloitte, and LaunchNotes.

Stops below 

Snyk - Chica
Deloitte - Sugarcane
LaunchNotes - Buddy V’s

View Full Agenda Here

Meet our sponsors, get hands-on support from Atlassian product experts, and experience the Impossible Alone brand activations - all this, and more, on the Team '23 Expo floor.

A recipient of Jeff Bezos’ $100M Courage and Civility Award, CNN host and community organizer Van Jones will share perspective on what it takes to bring people together to drive seismic, seemingly impossible societal change across such areas as green jobs, criminal justice reform, and low-income tech eduction.

A recipient of Jeff Bezos’ $100M Courage and Civility Award, CNN host and community organizer Van Jones will share perspective on what it takes to bring people together to drive seismic, seemingly impossible societal change across such areas as green jobs, criminal justice reform, and low-income tech eduction.

Atlassian Community Leaders come together to discuss how they work towards Atlassian Community’s shared mission to build relationships and expand Atlassian product knowledge. Join to find out how you can get involved and change your career trajectory—while making some friends along the way!

While automation, full stack teams, and cloud are commonly used practices in DevOps, they may not always work for everyone. Learn from Accenture’s Mirco Herring about understanding how you can guide your DevOps transformation with conscious decision making and unconventional practices such as deploying a broken build, not utilizing test automation, why implementing a team that isn’t full stack could be beneficial for you, and more.

AI-powered bots are everywhere lately – they help generate images, write copy, and even code. In fact, we used one to help write this abstract! But when it comes to service management, the chatbot experience can be underwhelming. We’ve been hard at work solving this problem with the Jira Service Management virtual agent, which is purpose-built for fast, easy setup – no code or data science required. Join us for a session where we’ll walk through the simple virtual agent onboarding process and hear from Fastly about the impact they’ve seen automating tier-1 support interactions.

Learn how DISH Wireless leveraged Analytics across the entire Atlassian toolstack (Access, Jira Service Management, Jira Software, Confluence, Atlas, and Trello) to drive adoption and performance for a new line of business encompassing both technical and non-technical teams, including internal users and external vendors.

Unleash the potential of every team and create alignment on your company’s top priorities through OKRs. Let’s double down on inspirational, yet measurable, goals to drive clear focus areas and increased productivity. Enter Atlas from Atlassian to track your OKRs. Dive into the endless capabilities and see what’s possible across Atlassian’s suite of products — like how to use smart links to your best advantage.

Within the company Red Hat, there’s a group that governs Jira processes for more than 1,800 projects and 12,000 associates — and it has been operating for the last two years. How is governance implemented in the open organization? Join this talk to learn how the Jira and Agile group inside Red Hat got started and remains a central piece of our Jira ecosystem.

A few years ago, Accenture Technology in the DACH region began revolutionizing the internal working model, roles, and habits within their Agile unit. Under this new operating model, five thousand team members now have more self-organization and enjoy a more flexible, modern work culture. This session captures the essence of the team’s learning journey, including ways of working, habits, and how they leverage Atlassian tools to steer their business.

An effective team planning session sets the tone for your team’s week. It ensures all functions of a team are aligned on the broader roadmap, overarching goals for the week, prioritized work, and who’s responsible for what. In this talk, we’ll dive into the key ingredients to a successful planning session, including how you can use Confluence whiteboards at all stages of planning. Christina will share real world examples and provide clear steps for how your team can implement the same process we use at Atlassian.

The first step in a successful migration to Atlassian cloud is building a strategic plan — one that considers where you’ve come from and where you’re heading. After that, you have the ability to make the journey to cloud more than just a copy and paste — you can make it a transformation. Join us as we discuss how to build a migration blueprint, including creating an effective cloud tenant map.

What if you could build an intranet or knowledge base seamlessly integrating JSM support, or a support desk with Confluence documentation front and center? What if you could build any number of hybrid sites like this for any audience or use case, all from one Atlassian instance? Join Raj Sehmi as he shows you how Refined multiplies the value of your Atlassian stack by unlocking new, richer use cases for Confluence and Jira while delighting users with sleek, accessible design.

Incidents and downtime are as inevitable as the common cold — and costly too. Does this suck? Yes. But there are ways to keep things running smoothly and find calm through the chaos. Whether you’re new to incident management or trying to tweak a sophisticated, long-running process, this talk is for you. We’ll cover 10 tips that are battle-proven and endorsed by real-life incident managers. Templates for your teams will also be available for download after the talk.

Come be part of this fast-paced, hilarious game show that tests your knowledge of Atlassian and our Ways of Working, with the chance of leaving with the grand prize and the title of Atlassian All-Star!

In today’s rapidly evolving business world, software teams are under immense pressure to deliver high-quality software, fast. However, the adoption of microservice design patterns and cloud infrastructure have added complexity, slowing software delivery and impacting developer experience. This session will provide insights into how platform engineering and Atlassian’s developer experience platform, Compass, can help software teams overcome these challenges. Join us to learn how to lift the complexity limit, reduce cognitive load, and unleash the potential of your software teams. Additionally, you’ll have the opportunity to engage in a panel discussion with experts and explore the latest platform engineering trends and strategies.

As the scale and complexity of your Atlassian stack grows, so does the need for tighter security and governance processes. But retaining control can become a black hole — a challenge that many admins are all too familiar with. In this session, discover how a leading satellite service provider rose to the challenge. Learn how, through workflows and automation apps from Appfire, they enforced many vital processes — such as data retention and vulnerability escalation — in a non-disruptive, auditable, and scalable way.

Many organizations face challenges with finding information, collaborating across teams, and getting access to all the different tools. Atlassian Together is our new work management solution of our best-in-breed products that give knowledge workers access to Trello, Confluence, Jira Work Management, Atlas, and Access, while being on the same platform as tech teams. In this session, we’ll walk through the benefits of using all these tools together.

When the popular footwear company struggled to properly scale its Atlassian tools, it turned to Isos for help. Crocs now benefits from a streamlined request intake process, better team collaboration, more consistent user experiences, and standardization to support future growth. Learn how Isos used Jira Software and Jira Service Management to help the company achieve its goals.

This session dives into the journey of Atlassian tools within PUMA and how the company became one of our first cloud customers in EMEA. You’ll learn how PUMA is using Confluence and Jira in the cloud and why they decided to move from Confluence Standard to Premium and from Jira Standard to Enterprise.

In this session, we’ll walk through how one of our clients has used Trello to streamline communication workflow, increase transparency, and improve collaboration across their corporate communications team. You’ll gain a new understanding of the unique capabilities of Trello as a work management tool.

Learn how Atlassian Analytics can bring meaningful insights to your organization. We’ll show you how to use the pre-built, in-product dashboards to get contextual insights across Atlassian products, analyze your Assets data to better understand usage and resources, and pull data from Jira Service Management, Jira Software, and external databases to make better data-driven decisions.

A recipient of Jeff Bezos’ $100M Courage and Civility Award, CNN host and community organizer Van Jones will share perspective on what it takes to bring people together to drive seismic, seemingly impossible societal change across such areas as green jobs, criminal justice reform, and low-income tech eduction.

Five years ago, our organization set out to transform our product development teams from waterfall to agile. In this process, we’ve faced many challenges, but by persevering, we have found success through better communication and collaboration, efficiencies in development, and improved quality. In this session, we’ll share what we’ve learned and accomplished through this experience and how Atlassian products have supported us in this transformation.

ScriptRunner is here to make your life easier and it brought a friend — imagine having Batman and Robin on your team! Unlock new customization powers with Behaviours on cloud. The latest feature of ScriptRunner allows you to conditionally change how fields behave when someone creates a new Jira issue. Join Customer Success Manager Bobby Bailey to learn how to apply "if-then" conditions on the issue create screen and gain control over both system and custom fields. Explore new ways to align Jira with your business rules and enable your teams to create issues more efficiently.

Maintaining culture while scaling is a challenge for small and medium-sized companies, particularly with a remote workforce. In this session, we’ll discuss how one company built a scalable onboarding and enablement process that focuses on value — all entirely managed using Atlassian tools. We’ll dive into the processes, methodology, and tools used to onboard 200 people per year. We’ll also explore ideas such as just-in-time learning, flipped classrooms, and the importance of tools training.

As more teams switch to remote or hybrid work models, it's becoming increasingly challenging to build and maintain a sense of connection and shared purpose among team members. Join Sven, Team Advocate at Atlassian, and learn about practices on how to get a shared understanding of your responsibilities and team goals, how you work together, and the relationship to other teams. With just four simple exercises, you can help your team to become more productive and innovative.

Trello Enterprise is getting its biggest update in the last 5 years. We have integrated Trello Enterprise with Atlassian Admin and unlocked long-awaited admin capabilities like user groups, SCIM IdP user provisioning, as well as a unified way to manage all of your Atlassian products in one place, Trello Enterprise included. In this session, you'll learn how to reduce administration overhead and take advantage of these new capabilities.

Join Paul Lechner from Appfire and Paul Renshaw from Clearvision (now part of Eficode) as they rehash a real business’s recent Jira consolidation. They’ll discuss the business drivers behind the consolidation, what stakeholders were involved, key planning steps, and what could have gone better. Whether you’re a small/midsize business or a full-scale enterprise, these two Pauls will share practical tips and tools you might consider when approaching Jira consolidation.

From slot machines to servers, Assets in Jira Service Management can track it all. Learn how to leverage asset and configuration management features to store, track, and manage assets across your environment in this end-to-end demo from Atlassian product experts.