Admins could spend countless hours learning the inner workings of Jira’s powerful feature set – but that doesn’t mean they should have to. Setting up your service desk should be intuitive, regardless of if you’re new to Jira Service Management, or a certified expert. That’s why we’ve added new features that simplify configuration complexity without sacrificing functionality. Join us for a walkthrough of the latest releases that make it possible to build better service desks, faster, no matter your experience.