Collaborating on ITSM can often feel like bringing teams from completely different planets together. The tendency for IT, support, and development to work in silos has serious business implications, especially in incident management. Watch Ed and Nick from Appfire as they walk you through a demo of a Ground Control team supporting space exploration missions. You’ll learn how to modernize your ITSM by leveraging Jira and other tools for an out-of-this-world service desk.