Jensen is a seasoned product manager with over a decade of expertise in software solutions, account management, and customer success.

As an Atlassian product leader, she is responsible for seamlessly integrating Jira and chat tools, enabling customers to streamline their conversational ticketing processes. Recently, she successfully led the launch of Jira Service Management’s new chat feature and is now spearheading the development of Atlassian’s new Virtual Agent, aimed at providing conversational assistance to all service teams.