Nicole is a product marketing manager on the ITSM team at Atlassian, leading go-to-market strategy for Jira Service Management’s AI offerings. With over a decade of experience launching products across the IT and DevOps markets, she is passionate about helping service teams understand how AI can transform their ITSM strategy. When she’s not shouting from the rooftops about the latest AI innovations from Atlassian, you can find her cooking up a new pasta recipe or walking her dog Posy on the Chicago lakefront.