A year ago, we put a spotlight on Bad Service Management (BSM), an affliction that has plagued enterprises for years.

The best-known cure for BSM? Replace legacy ITSM with Jira Service Management and bring Dev, IT and business teams together to deliver exceptional service at high velocity.

See how our recent advancements in AI, incident management, asset management and more can help you stop BSM in its tracks. Hear how industry disruptors embrace technology to deliver outstanding service fast.