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Learning session
Wednesday, October 8, 2025 1:00 PM - 2:00 PM at Room 8

AI & automation in service management

AI is reshaping service management. Is your team ready? Cut through the hype and discover how AI can revolutionize your team's efficiency and help you deliver exceptional service experiences for employees and customers.

In this session, learn practical ways to deploy AI agents and powerful automation for faster response, reduced manual work, and improved outcomes—empowering your team to focus on what matters most.

Whether you're just starting your AI journey or looking to optimize your existing initiatives, this session will provide actionable insights to help you navigate the evolving landscape of AI in service management.

Tags

Intended Audience
Power User
Track
Service Collection
Learning Level
Intermediate

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