Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Discover how AI-driven workflows in Service Collection are redefining incident response—from detecting the first signal of trouble to full resolution and even prevention.
You’ll walk away with practical building blocks to design your own detection-to-resolution pipeline—no machine learning expertise or scripting needed. If you're serious about scaling ops without scaling headcount, this session is your blueprint.

Key takeaways:

• Learn how to cut through alert noise and automatically escalate meaningful incidents using AI
• Learn how to move from reactive firefighting to proactive mitigation with AI agents and automation
• Hear how teams like Vodeno resolve incidents faster with Rovo & Jira Service Management.