At TBC Bank, 155 agile teams support 451 systems and more than 200 digital banking services. Get an inside look at how the bank is moving from AI-assisted tasks toward AI-first ways of working across the SDLC and ITSM — from requirements, testing, and deployment to incidents, problem management, and service governance. Learn how Rovo, combined with third-party agents, creates an ecosystem that can collaborate across Atlassian and external platforms while remaining grounded in governed enterprise data and workflows. You’ll walk away with a proven model for moving from standalone AI assistance to coordinated human-agent workflows.

Key takeaways:

• How Rovo and specialised third-party agents collaborate across software delivery and technology service management — and how to measure their value
• How AI-first development is changing team roles, responsibilities, skills, and everyday ways of working
• How trusted context, clear boundaries, governed handoffs, and human approval enable scalable agents