Session full
From idea to rollout: build your first Rovo triage agent
For many teams, triage is the work before the work: a manual, time-consuming process that delays resolution and drains the people best equipped to solve the actual problem.
In this hands-on lab, bring your laptop and follow along step-by-step as you build an autonomous Rovo triage agent in Studio. You will learn to identify the right Rovo agent use case, understand its key components, and set up an agent in Studio using Rovo.
In this hands-on lab, bring your laptop and follow along step-by-step as you build an autonomous Rovo triage agent in Studio. You will learn to identify the right Rovo agent use case, understand its key components, and set up an agent in Studio using Rovo.
This session is built for team leads, operations managers, and Atlassian practitioners who are ready to move from curiosity about AI agents to actually shipping one. No prior agent-building experience is required. You will leave with a repeatable framework you can apply to your own workflows the same week.
Key Takeaways
Key Takeaways
- Learn a practical framework for identifying which team workflows are genuinely agent-ready so you invest your time in problems where an agent will deliver real, measurable value.
- Follow along on your laptop through the live, step-by-step construction of a triage agent in Rovo Agent Studio, including how to write clear instructions, connect knowledge sources, and wire up actions that produce reliable outcomes.
This session is an instructor-led hands-on lab. We encourage you to come prepared to follow along:
- Bring a laptop
- Set up your work environment before the session:
- Use an Atlassian instance with Jira and Studio enabled, and make sure Rovo is enabled.
- You’ll need a Jira space for software teams with tickets in the backlog.
- Make sure you have permission to create Rovo agents and automations in the space you plan to use for the session.
Can't make this session? Be sure to check the schedule as this session will be repeated.
Tags
Apps & Collections
Rovo
Intended Audience
IT Professionals, Developers, Product Managers, Leaders, Business Users
Learning Level
Introductory, Intermediate
Topics
Custom AI Workflows, Service Management & Operations
Duration
60 min
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