The AA's AI transformation: one connected system to rule strategy, governance, and delivery
Most large organisations have the same problem: strategy lives in one place, execution happens somewhere else, and the gap between them is filled with status meetings, duplicated tools, and invisible work. The AA, the UK's most trusted breakdown service, decided to close that gap for good.
In this session, transformation leaders from The AA and Valiantys share how they replaced a fragmented tool landscape with a single AI-powered operating model built on Jira, Confluence, Loom, and Rovo. The result: a governance and delivery system where Rovo agents do the coordination work that used to consume leadership time, and where strategy and execution are finally connected.
This is a blueprint for CIOs and transformation leaders who are ready to move beyond AI experimentation and embed it into how the organisation actually runs.
What you'll take away:
- An end-to-end operating model architecture: from a Jira Product Discovery "Single Front Door" for all demand intake, to an always-live rolling roadmap that eliminated status decks entirely, to Rovo agents embedded across governance and delivery.
- A faster path from idea to implementation: see how Rovo agents reduced governance overhead and cut cycle time across The AA's COO organisation, and how to replicate the approach in your own enterprise.
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A smarter measurement framework: understand why The AA tracks collaboration scores and team sentiment alongside delivery metrics, and why baselining both from day one is what separates sustainable transformation from a one-time project.