At the BBC, valuable knowledge lived across years of Confluence content, making it difficult for teams to know what was current, trusted, and useful. In this session, Alisa Guinina and Harry Eastwell share how the BBC is using Loom’s asynchronous communication to capture and share knowledge more effectively, alongside Rovo and AI agents to turn an expanding knowledge base into a more governed, reliable resource for teams.

Learn how the BBC’s “Librarian” agent helps monitor and maintain Confluence content, supporting stronger knowledge governance without creating another manual process for already-busy teams. Together, Loom and the Librarian help teams surface the right information, reduce duplication and information overload, and keep knowledge accessible as the organisation evolves.

You’ll see a practical example of how the BBC is connecting AI, knowledge, and people to create more confident, efficient ways of working.

Key Takeaways:

• Ways to create trusted knowledge that is easier to discover across distributed teams with the power of Loom
• How Rovo and AI agents can support knowledge governance at scale
• How the BBC’s “Librarian” agent helps identify, maintain, and improve long-lived Confluence content (and how you can recreate!)