Joseph Jayanth is a seasoned Product Manager at Atlassian with deep expertise in AI, self-service, and ITSM solutions. He has successfully led major initiatives, including the development of the knowledge base and virtual agent Answers in Jira Service Management. Holding a Bachelor's degree in Engineering, Joseph is committed to driving innovation in product management. Outside of work, he enjoys traveling, spending time with his kids, and volunteering with a non-profit dedicated to empowering teens.