Fernando Bautista is a seasoned Service Delivery Professional currently serving as the Breville Service Desk Team Leader. He oversees teams in Australia, North America, and Korea, ensuring the seamless delivery of services and the harmonisation of operations.
With a tenure of over five years at Breville, Fernando has progressed through key roles, from the Service Desk to Engineering/Design Support Analyst, ultimately leading the global Service Desk team. This diverse experience has provided him with unique insights into the interconnectedness of product, technology, and business teams.
A firm believer in the importance of customer-centric service, Fernando understands that true organisational success lies in the power of connection—bridging the gaps between teams to create a unified, productive, and harmonious work environment.