Customer Success Architect (AI) at Atlassian based in the Netherlands. With a background in Customer Success Management and Engagement, I specialise in helping organizations safely adopt and scale Rovo capabilities. My experience spans the Atlassian suite, including Jira, Confluence, and Jira Service Management, with a dedicated focus on implementing Rovo-driven automations, enabelement, establishing governance frameworks, and delivering measurable business value. Beyond technical enablement, I am active event moderator and facilitator. I truly enjoy sharing adoption best practices across enterprise tech communities.