AI is stepping out of the “tool” category and becoming a true teammate—one that collaborates, learns continuously, and quietly absorbs the work humans don’t have time for. Drawing from a 12-year journey building AI across global banks and large enterprises, this talk explores how AI teammates can transform customer support, KYC, onboarding, compliance checks, and internal service operations. We’ll dive into practical frameworks for identifying high-impact workflows, designing effective human–AI collaboration loops, and scaling automation safely. Expect candid insights on what actually works, common pitfalls to avoid, and how to move beyond pilots into real, revenue-generating deployments.