Sebastian has been working in IT sales for more than 20 years. As a trusted advisor, he tries above all to recognize added value for his customers, which he does primarily in the ITSM area. ITSM has been his main topic for several years. He previously worked at Servicenow and Salesforce. Today he is responsible for Atlassian's largest customers in the DACH market and advises customers in the area of ​​Jira Service Management.