As a Senior Technical Architect with 7 years in DevOps, Adam designs technical solutions and guides clients, understanding their needs and ensuring successful product adoption. Collaborating with Enterprise Solutions Strategists, Adam maps out solution-specific journeys and provides feedback to internal teams, always representing the voice of the client. With 14+ years in tech, including roles as a Software Delivery Pipeline Consultant, Operations Solutions Engineer, and Desk Side Support, Adam has a proven track record of success in technical support, managing complex systems, and process optimization, with skills in project management, problem-solving, and collaboration.