Will has over 33 Years of Experience in Software Industry, covering a wide-ranging aspect of IT throughout his career. Versed several methodologies including Itil, Agile, SAFe and more. Will has provided consultancy for multiple Fortune 500 on their respective DevOps/ITSM journeys. Will's focus on value has also allowed him to provide support/advice on digital transformations to non-IT services such as HR, Customer Service Management, SecOps, Facilities, etc. Will currently is a Principal Service Management Enterprise Solution Strategist with Atlassian's Advisory Services team.