Eva works as a consultant for Scandio. As an ITIL 4 certified expert, her primary role is to empower organizations to use JSM effectively, ultimately leading to improved service delivery and customer satisfaction.

With a wealth of experience in customer-facing process management and support services, gained as an event manager in a large hotel and as a process manager, she brings a unique skill set to this role. Her expertise includes the optimization and implementation of JSM solutions tailored to the diverse needs of clients. Through strategic analysis and deft problem-solving skills, she navigates complex workflows to streamline operations and increase efficiency.