Lillian is a Solutions Engineer at Atlassian. She has a background in implementing software solutions and business systems for various types of organizations, ranging from large enterprises in finance, consulting, and property to SMEs. With her diverse background working with different types of organizations, she gains insights into the unique challenges faced by both large enterprises and small businesses and takes a holistic approach to change management, which focuses on helping non-technical users make the most out of new technologies and embrace these advancements.