Arrive Logistics is North America's 6th largest truckload brokerage, trusted by thousands of shippers and carriers. Join Arrive Logistics' Enterprise Applications Manager, Trina Berks, and learn how Arrive Logistics uses Jira Service Management to support a workforce of over 1,700 employees, transforming from basic IT help desk to enterprise-wide solution. She’ll share how Jira Service Management’s Virtual Service Agent streamlined operations for teams like Benefits, Employee Success, IT, and more. You’ll leave this session inspired by Arrive Logistics' ability to improve efficiency with sophisticated automations that help the team meet SLAs.