Name
Customer fireside chat with OSTTRA and Motability Operations
Time
10:00 AM - 10:30 AM
Description
Hear from industry disruptors, OSTTRA and Motability Operations, on how they brought together development, IT, and the broader business to deliver exceptional service at scale with Jira Service Management. You’ll hear how the company is navigating service management in the age of AI and their early successes. They’ll also share goals for future improvement and lessons learned that any team can use to better their own service practices.
Location Name
Ballroom 2
Speakers
Keith Okelly, EMEA Head of Jira Service Management, Atlassian
Barry Kelly, Head of Enterprise Platforms, OSTTRA
Iman Attia, ITSM Lead, Motability Operations
Barry Kelly, Head of Enterprise Platforms, OSTTRA
Iman Attia, ITSM Lead, Motability Operations
Session Type
Panel