Name
Customer fireside chat with Zelis
Time
10:00 AM - 10:30 AM
Location Name
Hall 2
Description

Hear from an industry disruptor on how they brought together development, IT, and the broader business to deliver exceptional service at scale with Jira Service Management. You’ll hear how the company is navigating service management in the age of AI and their early successes. They’ll also share goals for future improvement and lessons learned that any team can use to better their own service practices.

Speakers
Aaron Zuber, Global Head - JSM Solution Sales, Atlassian
Cleveland Johnson, Sr. Director, IT Service Operations, Zelis Healthcare
Aaron Zuber Cleveland Johnson
Session Type
Panel